I hired Beautiful Basements [removed owners name] to finish my basement,WHAT A MISTAKE. Much like many of the previous comments, he takes almost all of your money and then walks off the job. Then the contractor actually doing the work offers to finish the job, but of course you must pay him as well. His pattern is clear, and seems to be continuing. The only time you see or hear from him is when he wants to get paid, otherwise he is like a ghost. Trying to get in touch with him is next to impossible, he claims his phone is off or in a basement or in an area where his phone has no reception. Now I know why he did not answer his phone, he was screening his calls so that the many other unsatisfied people could not get a hold of him. His subs all claim he is not paying them and try to make you feel guilty and sorry for them so that you will pay them directly. He will promise you the world, but in the end all you get is frustrated and a half finished basement (if you're lucky). His showroom is full of samples of material but when it is time to deliver he claims that it is out of stock and that you can get a better selection if you buy it yourself and he will credit you. Don't you believe it. Overall, he turned my dream basement into a nightmare.
- Approximate cost of services:
- $40,000.00