David

Could not have asked for better service and reliability. The owner of Almac was very helpful in advise us in the design of the project and made multiple visits to our home to go over the plans as they were being developed. The design he produced was clear, specific and highly detailed so that we knew exactly what we would be getting. His knowledge and experience, both practical and in terms of design suggestions, proved valuable in helping us formulate our wishes. Costs associated with the agreed upon design were also detailed and given up front before commiting to the project with Almac. Almac was on site at the time promised and completed the project in within the estimated time. Everything was on budget as agreed to with no surprises. We were kept in that loop throughout the project. Almac's crew was extremely friendly and approachable, very helpful and extremely skilled in all they did. The team worked well as a unit, with each person (5 in total) knowing and doing their role without wasting time waiting upon instruction. Throughout the job, they made suggestions for our consideration as the project developed on better ways to accomplish our aims. In most cases, we followed those suggestions to our satisfaction. We were particularly impressed with their attention to absolute care and accuracy in measuring, construction and attention to details. From our perspective, they certainly went above and beyond what we feel would have normally been expected. Even though we live out in a rural area a fair ways outside of Calgary, yet the crew was there and working every morning at the agreed upon time. They put in a full day's work, even when temperatures were exceptionally hot (which was the case for at least half the project timeline). The owner was onsite daily to ensure that we were satisfied and that the designed plan was being followed exactly and the project was on track. Throughout the project, the owner checked in with us to get our input, listened to our questions and suggestions and acted on them where applicable, usually without extra added costs. Throughout the work, the site was kept very clean and safe. They never left for the day without ensuring that everything was properly put away or organized, etc. so that the site was safe. Bottom line - it was a real pleasure to work with Almac and we can easily recommend them, without qualification, for anyone's landscaping and hardscaping projects. They have the experience, the skills, the imagination and the work ethic not to mention a guarantee of their work to properly handle all your landscaping and hardscaping needs and will readily incorporate any individual wishes into their designs.