P in Toronto

I do not often write reviews for services rendered, as it is not always true you that you get what you pay for. You certainly pay for what you get with pest control services. If it is never a pleasure to acknowledge that you have rodents in your house, it's nonetheless a relief to know there are knowledgeable, but most importantly, efficient, effective and reasonable people such as SNAP. We had a severe mouse problem at the house last year, and after calling a number of indifferent pest control services that gave us vague promises and high prices, by chance we found SNAP. We called and got someone who not only appeared knowledgeable, but was also courteous, a matter-of-fact, and gave us a price for very specific services, itemizing what we would have to pay, after having given us a sense of what problem might have, as we actually thought that we had squirrels and mice. Even before knocking at the door, he had already gone around the house, identifying where the likely places of entry were, and reassuring and explaining to us why. After a thorough review of the house-- the basement, under the porch, and behind and under the usual suspects (e.g. stove, fridge base boards, etc.)-- that we indeed did have a mouse infestation, and where the source of the problem was. He patiently, without any BS, gave us the low down and set to work, discretely putting bait down, while plugging holes of entry and exit with sharp wire wool. For a full year we did not see or hear a mouse until a few days ago, when late fall has pushed mice to again find a warm environment. Our man came back, and solved the issue, pointing out a small hole where the electrical and cable wires had been chewed open. He plugged the hole with wire wool, put down some more rodent bait, and did his work with like previous customary politeness and efficiency . You might never be able to permanently o ensure that you get rid of mice; you can, however, know where to go when you do have them, and that is SNAP.