1. Paid high premium to join. 2. Frustrating process of finding the goods - literally dozens of catelogues per category to sift through. Hundreds of fabric samples- most not updated for years. Delays in purchasing - waiting for fabrics 3. Hidden- likely retail- margin- rather than a fixed fee/product "handling fee"- ie to bring to warehouse- it is a percentage of sale price.... so a person buying a $10000 sectional, for example, pays much more than a person buying a $2000 sectional. Overall happy with the purchases. - process is a bit of a time waster to recommend to others- many redundant trips. The "handling fee" ought to be investigated against "no mark up" claims.

Approximate cost of services:
Was this review helpful?