So my A/C started pumping warm air on Saturday and the wife wanted it fixed right away. I personally didn't want to fix it but hey, happy wife...happy life. After reading a bunch of reviews I decided to call Climax on Sunday morning. That afternoon Sam came by and checked out the unit. After a thorough investigation and a leak test he advised a new unit would be the best way to go. There were many options and he explained them all in detail. He also noticed the unit was actually too big for the house and quoted me on the proper sized unit. He said he could have his team out to my place by Tuesday to replace it. The next day rolled around (Monday) and Sam called in the morning and he had an opening that afternoon. His install team showed up and did a bang up job installing everything. Very clean, very professional, very honest. It's now Tuesday morning and the house is chilly...just like the wife likes it! Thank you Team Climax and HomeStars for helping me find them.