Dsmith96

I am a 22 year old first time home buyer. I bought my house just outside the village of Russell where I am on a well. After purchasing the home, I needed to find a company that could take care of some issues with the water quality and sulphur smell. First I contacted a well known water company in the city of Ottawa who promised me they could take care of everything and I would have no worries. I was with this company for over a year. In that year I had numerous headaches and constant problems. I had to book time off work due to their incompetent work and their machines kept clogging and I had peroxide level issues. I kept getting the run around and they didn’t seem to know how to resolve the problems. They tried different equipment and said maybe we will try this, then maybe we will try that and nothing seemed to help! In fact, it got worse! I have since learned that the peroxide was a huge issue in the amount of sulfur water I have. I was shocked that so called “water technicians” from this other company would recommend this for my needs. I began to believe I was having so much hassle due to my young age. I felt I was getting taken advantage of. So eventually I started looking else where for a solution to my water problems. I contacted Hills and Valley Water and they came out to the house and tested the water. Immediately he made recommendations on the type of machine required to resolve my problems. He explained in great detail on how this system works compared to the other systems that the other company put in my house. I had the new system installed and within a couple minutes the problems were gone ! I have to say I am very pleased with such great water quality! And such clean work ! I appreciated the time they took to explain how the system works and install neatley without mess! I would highly recommend Hills and Valley water! When they are on the job there’s nothing to worry about!