Eli in Richmond Hill

Even one star is a lot for them ! Very bad and rude ! They charged us 320 for not fixing the problem ! they changed what they said and what they did , not responsible at all for their action. they came to our house , after 6 hours delay , they charged us for fridge, then said problem is not the fridge ! it is dishwasher, we asked him to fix it . he said he doesn't want, as he might to damage the cabinet. we called them , they hang up on us couple of the time! we had another company to come and fix the dishwasher , and we paid again . the problem was the fridge . the other company fixed it. then we called them , they asked for the invoice to refund the money . after sending invoice and waiting on the phone for hours, they said no we didn't say that , we will not give your money back , you paid it yourself and you made your decision when you paid it. (they hang up most of the time in the middle of waiting , and then they say you didn't call us at all!) the woman was too rude and keep changing what we have been told , and at the end ignore them all. if you call them, record all the talking and all their not educated technician is doing at your home ,as they will ignore them all