Made right November 6/Window Renovation Gone Terribly wrong
I would like to thank Laurie Korchinski, Branch Manager, for his time to make sure that their glazing team completed this project in a timely manner and that the finishing will be made right to our satisfaction. Am happy with new windows and would definitely recommend Lux. Terrible service in Edmonton!!!! By Lux and their Glazing Company Glazers are the worst!!! Look at the damage they did to my brand new frame by installing glass on the inside!!! Then one piece of glass, weighing 230 lbs had a flaw, really you dont have any quality checks in place?!? and the glazers broke one of the windows either on install or on delivery and installed??? if it werent for my great contractor they would have left without saying anything. Then when they come to replace the two pieces of glass a month later!!! They dont have enough guys to lift the 230lb piece of glass so who knows when they will be back. My contractor is an angel having to deal with all these delays and bull!!!!!!
- Approximate cost of services:
- $14,000.00
- Company Response
Thank you for providing us with you feedback, it is important to us. I so happy to hear that Laurie was able to help resolve the issues. If you need anything at all, please don't hesitate to contact us.