Brian Gold came very prompty for a no-nonsense estimate; and shortly the very nice and professional installer came and installed the Schlage digital lock. Now, every time when our door shuts, we don't have to worry about having to use a key to lock the door! I will use Pre-Lock Security Services Inc. from now on for any future work!
Phantom Screen for our Door to the Deck
Dennis was great with the estimate and all the explanation! Mark Gordon was the BEST in i nstallation and explanation about how to use it, maintain it, and its lifetime warranty, etc. We are MOST happy with Phantom Screen and Ontario Screen Systems Inc. Mark is the best! THANKS!
Install new windows to replace old ones
Workmanship was mediocre - they had to return to fix up one window that was done very poorly. Other ones that they did, the work was not so good at all. Some weeks later, when I phoned them for a problem - because one window wouldn't open - they were very defensive on the phone, borderline rude; and said someone would phone us back. In the meanwhile, we had sold the house. Over three months later, someone did phone and said what was the problem three months ago?! I told her 3 months was too long a time for any reputable company to return their customer's call!! She didn't care. Just thought to share this with others ... we would definitely not use them again, ever.
Replacing old carpets with new carpets
We didn't get a 2nd or 3rd estimate - which one should ALWAYS get. My husband liked the owner of Atlas Rug & Design Centre Inc., who was very charming. The quote given was $7683.00 (taxes included). We had no idea if that was reasonable or not, but it was within our budget. My husband was impatient and he thought in order not to waste time - he went ahead after just one estimate with Atlas Rug & Design Centre Inc. However, after the deposit was paid and the rug was ordered, the salesman phoned and told us he MISSED calculating one entire room! That was another $1273.19 (taxes included) additional! Workmanship was alright - that was another team. Anyhow, my husband still gave this company another chance, when we wanted hardwood floors put in in another house. This time, I insisted on obtaining other estimates in order to compare - now, their estimate was some $3000+ more than another company which we eventually hired to do the job. Just thought to share this experience with others ...
New Hardwood Floors and Stairs
Downtown Flooring (and Stefan there) is the best, in all ways, from the beginning to the end of our hardwood floor project! The best price, workmanship, professionalism, timing, care, value, quality, etc. - you can't get it anywhere else! (Wanda Tse - Toronto)
