My 17 year old air conditioner stopped working on the 5th of August. I called Plumbing Expert at 9:00 AM and a service technician was looking at my system at 10:00 AM. After examining the system and taking into account the age of the system he explained to me that the A/C was not fixable, and further, that the furnace was on it's last legs. I am a professional engineer and I agreed with the conclusion. I ordered both a furnace and A/C. The new A/C was installed and working on August 13. The previous A/C had been installed with an incorrect sized drain hose so they returned on August 16 and completed the furnace installation. Everyone at Plumbing Expert that I came in contact with was professional and efficient. My home was left clean and all remnants of the old systems were gone. I was always kept informed about the progress of the order and the installation. Because I had prior positive experience with this company, I did not shop around for prices from competitors.
- Company Response
Clarence you have been a delight to work with since the first time we met. Thank you for the great review