We hired Bill to complete a full plumbing upgrade and rework for our basement renovation project. His guys were often delayed due to other emergencies and did not seem to understand the job they were supposed to do when on site. Due to this some items of our project had to be reworked at our expense. After the project was complete we noticed water in our basement - which was completely underpinned and waterproofed by another company. It became apparent this was a slow leak in the indoor plumbing completed by Bill that had been going on for months. We now have damage to our new flooring, black mold and have to deconstruct and rebuild parts of the basement. Bill initially sent his plumbers out but concluded it was not the plumbing - it 100% is we have now isolated it, he has not acknowledged his error, and is now not returning calls or texts or e-mails. We have heard he is planning on moving to the UK - do not hire this company.
- Approximate cost of services:
- $10,000.00