Max was very helpful. We bought our furnace two years ago. After inviting two other furnace repair people in the house to fix the furnace, we were short on money but still left with the problem: leaking gas and a loud electrical noise in the furnace. When we called Max, the first thing he said was "leaking gas is dangerous! have your gas turned off!" We had called numerous people and they didn't even return our calls to answer this potentially dangerous situation. Max got here the very next morning, diagnosed the problem, and corrected it swiftly. He also spotted a number of other problems with the furnace which were causing a leak and a loud electrical noise. I am so grateful for Homestars, because that is where we found him. I am also very grateful for Max for being so friendly, kind, honest and competent, unlike the two other furnace people we had called before him the very same week.