Reviews

1/10

We had an extremely frustrating experience with Instant Lawns, who we hired for a light landscaping job in our back yard. Despite the fact that they request the client be home during the work to review it on completion, they behaved as if it didn't matter when they showed up. We were booked for a Friday morning at 7am, and confirmed the date and time a couple of days prior. We called to check in at 10 that morning (after no one had showed up or contacted us), and were told they thought they had scheduled us for early in the afternoon. At 3pm that day (again calling because we had heard nothing), we were told they "had trouble with one of their trucks", and eventually we got someone out to do the job around 5:30pm. They ran out of gravel and soil, and told us they would be back Monday to finish the job. We had similar experiences (with no-shows and delays, "equipment trouble", and miscommunications), sometimes unable to reach anyone for hours after they were booked to arrive, on 4 of the following 6 days! Finally, a week later, they had completed what was booked to be a one day job. Needless to say, it was extremely frustrating to plan our day around scheduled work, only to have that work not done on time, rescheduled repeatedly, and left unfinished for a week. Most disappointing of all was that we were dealing with Jacob (the company's CEO) throughout the process, and found him difficult to reach, disorganized, and dismissive. Not until a week into the process did we receive something even resembling an apology, and even then, only barely. It is clear that instant lawns is concerned only with pumping through as many jobs as possible during their work season, which unfortunately leaves little time for attention to quality of work or customer service.

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10/10

Kovar did an amazing job for us from start to finish. Jason was always easy to get ahold of, and made sure all our questions were answered before moving forward. Jamie and his crew did a great job of communicating with us along the way. The roof was done on schedule, and it looks great! The crew made an obvious effort to clean up thoroughly when the job was done. I would highly recommend Kovar to anyone looking to have roofing work done.

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Company Response

Morning Evan, thank you so much for taking the time to write this review we really appreciate it as it helps our business grow and it's always nice to hear our efforts and pride in our work is noticed. Stay safe and healthy in these unsettling times, kind regards, your Kovar team.

10/10

We are so glad we ended up choosing Call Jamie to fix a couple of holes in our ceiling drywall. Pam made it easy to book a date, and kept us posted as to when Jamie would arrive and how long each part of the job would take. Jamie did amazing work with the drywall, which required replacing areas and then re-blending the ceiling stipple/paint. Both areas he worked on look really good, and are completely unnoticeable to anyone who doesn't know that work was done there. He was also extremely reliable (coming and going at the times he planned), and clean (completely sectioned off areas of the house while painting, and cleaned up after each day of work). He provided an excellent finished product at a reasonable price. We highly recommend Call Jamie Painting & Drywall to anyone who needs drywall work done.

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Company Response

Thanks for your business. You folks were great to deal with. I look forward to your next project!
Jamie and Pam

0/10

A very poor experience with Gillespie from the perspectives of workmanship and customer service. We hired them to re-caulk our shower, which had been leaking. After being quoted for a job that they said would take a few hours, Ryan (the owner) came and went, removing old caulking and applying new stuff in under 40 minutes. Once dry, an inspection of the work showed some gaps, which we requested be fixed. Upon returning, Ryan was quite rude, asking "you called us back for THIS?". Again rushed, he quickly patched the gap inside the shower, and stated that the other areas with gaps or excessive application (in his words) "didn't matter" because "you can't have it look good and not leak". Of course, it is perfectly possible for a skilled worker to apply caulking evenly, in a way which is functional and not an eyesore. To top it all off, Gillespie quoted us on a job which would (and probably should) take a few hours, and of course charged the full quoted amount despite the fact that it was done in a rushed 40 minutes and was unsatisfactory. I would warn other prospective clients that in our experience this company has neither an interest nor the ability to provide high-quality work. A real let-down.

2 of 2 people found this review helpful.
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