On the hottest day of the year, on a Sunday of a long weekend, Craig came out and got me going again in 45 minutes. If it didn't actually happen to me I would say that level of service of support was impossible, but it happened and I have a happy family because of it. This company is a class act and they have people that are experts in their field. I can't say enough positive things about my dealings with this company. They are by far the best people to deal with.