Reviews

10/10

I have approached "416 SO CLEAN" to do the duct cleaning for my house and from the moment I contacted this company with my request and their delivery of service was utmost of my satisfaction. Mr. Adel was my contact person and Caco was the delivery person both were very professional in their approach with no gameplay in selling another product or trying to make some money with unwanted claims. Thank you Adel and Caco, thank you for placing your contact list in my basement, I will surely contact you after two years to do the next round of duct cleaning. I will definitely recommend you to my friends.

Was this review helpful?
Company Response

Thank you so much Michael for the review and the business. Really appreciate it. We are so glad that we were able to be of service and we look forward serving again in the future.
Adel Majd & The 416-SO-CLEAN

10/10

I had a short cycling problem with my furnace, the protection plan contractor Reliance came in red-tagged it and insisted for heat exchange replacement or a new furnace. The reason for red tagging is that they found the carbon monoxide level was at more than 1000 PPM, I felt it doubtful as the technician was testing it by keeping the CO monitor probe in the flame which I understand is very unusual and called for a second technician from above company he did the same but just near the flame not into the flame as the first one did, this time the CO level was at 60 PPM. I have informed this difference to the company but they insist me to either change the heat exchanger ($ 2000) or a new furnace ($ 5500plus). All together I felt very suspicious and called Richard Payer of Coretemp for a second opinion he came in and checked and found furnace is absolutely fine and the CO levels are well under the limit for a 13 year old low efficient furnace. It is a shame that I got such a bad experience from a company whom I was paying every month for years and received unfair service when I really need. Thank you Richard for coming in time and get the red tag removed.

Was this review helpful?
Company Response

Thank you for your review! We are happy we were able to resolve the issue for you. We look forward to working with you again in the future.