I went to Staples to buy my daughter a new printer for university. I wasn't sure which one to buy and the young fellow who helped me was so helpful and unbiased in his opinion. He eventually recommended an HP inkjet and it was so easy to use and very fast. We had originally budgeted about $200 for a printer but he saved us money and helped us buy a great little printer for half of what we intended to spend. Very good customer service.