Our primary bathroom had some things we wanted changed including removing a bidet, getting rid of pink tiles, fixing problem grout issue/tiles in shower, etc so we had decided to completely renovate it. Ryan is the first contractor we've ever engaged (to do a renovation project) – we were extremely happy (both with Ryan and his colleague Paul) and here are some of the things that we most appreciated. Ryan's quote was clear and we liked that it broke down the total cost by task/item (it made it understandable and helped give us a sense of comfort about price). He was very receptive to what we wanted (re: design and cost). They were very careful, for example, closing garage door, locking the front door, putting down mats, taking shoes off, etc. Paul and Ryan were very considerate...checking with us to ensure we liked things (as they progressed), patient and sweet to our children, concerned about our schedule (regarding weekends and start times etc.) and were just generally always in a good-natured mood. Both Paul and Ryan were extremely conscientious: they seem to have very high standards (to the point of re-doing things that they were not happy with); they were thorough (in checking into things we asked about, and then discussing them with us); and they paid attention to the smallest finishing details (that we maybe wouldn't have even thought of or noticed). They were hardworking (long days, rearranging their plans when required, coming in on weekends, etc.). To wrap up...they kept us apprised of progress/steps, their work turned out beautifully, there were no delays and we had our bathroom back in service as soon as possible, they treated our house like it was their own, and the invoice was exactly what was quoted. We would absolutely use them again and have already recommended them to friends.
