Walter A. in Vancouver

Had major flood on main floor, insurer was Belairdirect. Clean up crew was great and did a good job drying up and removing damaged materials. Reconstruction crew was horrible. Did not put insulation on exterior walls back properly (basic building code requirement). Did not seal vapor barrier on exterior walls (basic building code requirement). Drywalled over open furnace air returns. Tile installer installed and grouted tiles on same day causing uneven tiles. (basic knowledge you need to let tiles set first before grouting). Tiler used my lumber on side of my house for cutting on and then hide it by put it onto my neighbor’s property. Tiler emptied unused mortar and grout into boxes and left it on my wood floors to get wet. Clean up crew decided to use our laundry dryer to dry their shirt (Wife found the shirt the next day in dryer). Clean up crew did not do a good job cleaning, did not clean interior of reinstalled storage cabinetry, flooring properly, and did not removal of all flooring protection. Wall paper order, gave Proclaim our selection for wallpaper soon after flood and found out that they waited a month before ordering from supplier causing at least a 2 week delay in completing our powder room. Having a child potty training in not fun without a powder room. Wall paper installer did not protect floor, spent one hour scraping floor as I would not allow their cleaners back in my house after finding the shirt. The list goes on and on…have pictures and emails detailing everything. The painters were great, good job and cleaned up after themselves. Everything was finally done and did receive some compensation for my time but nothing can compensate for the lack of management and poor workmanship.