Worst experience I’ve ever encountered ordering a custom sectional. We ordered the sectional in November and were told it would take 6 weeks. That didn’t happen. We got it in March only to find out they configured it wrong. They had to take back the incorrect peice. Than 4 weeks later we were told the peice is a slightly different shade of grey than our original sofa, we went back and forth for another month and than was told it’s actually not any different. They dropped it off at the end of April, but there was a tear at the back and the sofa cushion overhangs the section by over 2 inches. Just such a bad experience. After more back and forth the owner agreed to send someone to stitch up the sofa but nothing can be done about the overhang. what a nightmare, the overall experience has been such an inconvenience.
- Approximate cost of services:
- $3,400.00