Mud Monkeys Waterproofing

Waterproofing
Toronto ON M4G 1Y9
Write a Review
Write a Review


HomeStars
Waterproofing
Mud Monkeys Waterproofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (321 reviews)

Sort by

10/10

underpinning and waterproofing basement

Darby was polite, interested and responsive from the start to the end of the job. He explained anything I asked about, and he even answered his phone early on a Saturday morning. When we had a leak as a result of something that moved in the basement Darby immediately stated that he would take care of it at his expense, no haggling or arguing whatsoever.
Darby was reassuring at all times and his crew worked their butts off. I am very please both with their service and their work. Job was completed on time and on budget. Impressive.

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Cara,
We really appreciate your kind words. We always strive for customer satisfaction, and are glad we could provide that for you. Our men are 2nd to none in the city in this line of work I can assure you that.

Private User
Private User
Private User reviews Toronto, ON
10/10

water proof basement, pour new concrete floor

Mud Monkeys did a great job on our project. They worked well with us to coordinate work with other contractors. Crew were great and worked hard. We are very pleased with finished product - nice dry basement!! Would definitely recommend them for your project.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for the kind words! We always try to strive for customer satisfaction and are glad we succeeded.

Susan at St. Clair W near Christie
Susan at St. Clair W near Christie
8 reviews Toronto, ON
10/10

waterproofing basement wall

It was an absolute pleasure having Mud Monkeys work on my house. Service was 100% on time; fully explained to me; executed as promised; and clean up afterwards was thorough. On top of that the Mud Monkeys have to be the most courteous tradesmen in town. I'm happy to add this review.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

We were pleased to provide you with top quality service and expertise. We appreciate your kind words! Thank you.

Cabbagetown South, Toronto
Cabbagetown South, Toronto
2 reviews Toronto, ON
10/10

Basement Waterproofing

Mud Monkeys were recommended to me by a neighbour and they exceeded expectations. Darby and/or Nick were always available to explain process or answer questions.
The basement that was in need of waterproofing was bordered by a city laneway and presented many challenges including a constricted workspace and numerous city restrictions and requirements. Darby, Nick and his team met all challenges head on.
The work was done as described with no deviations or surprises. The job site was always cleaned up at the end of each day and safely secured.
The laneway that borders my property is a busy thoroughfare with much pedestrian traffic and the job site became a source of interest and curiosity. The team generously engaged the neighbours' questions and comments. Very much appreciated!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

We greatly appreciate you taking the time to write this great review. We are glad to hear that we exceeded your expectations and are happy with the work. All the best - Darby

B Tigert in Toronto
B Tigert in Toronto
2 reviews Toronto, ON
10/10

Excavate basement floor to lower depth & waterproof basement

We had our basement lowered by 15 inches with a benched footing, a sump pump and waterproof membrane installed. Darby and his crew did a fantastic job and we could not be happier. The work was done on time and as quoted. Great workmanship, kept us informed of their progress, and they cleaned up the worksite every day. I would gladly recommend them as they are experts on this type of work.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you for taking the time to right this review and recommendation, we really appreciate it. It is always great to hear you are happy with the work, all the best - Darby

C Fran in Etobicoke
C Fran in Etobicoke
1 review Toronto, ON
10/10

Waterproofing

Mud Monkeys were recommended to me by a colleague of mine at work. He told me he was very happy with the waterproofing work they had done at his house. When I called for an estimate, the gentleman I( spoke to was very polite and helpful in setting up both the estimate and the start date for the waterproofing work. The fellows doing the work were also very polite and professional, and the job was completed on time and for a reasonable price.

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Thank you for taking the time to right this review, we really appreciate it. It is always great to hear you are happy with the work, all the best - Darby

Owen Hurst from Toronto
Owen Hurst from Toronto
4 reviews Toronto, ON
10/10

Exterior Foundation Waterproofing

Mud Monkeys was amazing. From the initial quote through to the guys completing the work. They were fast, professional, curious, and do fantastic work. I would definitely hire Mud Monkeys again to do more work, I mean hopefully I don't need further repairs elsewhere on my foundation, but if I do, i know how to call.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

We greatly appreciate you taking time to right this review. It is always great to hear you are happy with the work. I also hope you need no further repairs but we would always be happy to be of service, all the best - Darby

Bryan in Toronto
Bryan in Toronto
3 reviews Toronto, ON
10/10

Highly recommended for basement waterproffing

We initially hired Darby and his team to waterproof the leaky rear addition of our Beaches home. We were so pleased with the efficiency and quality of their service that we decided to just keep going and get the entire rest of the foundation done. Darby was always responsive by phone and email, the crew was friendly and kept a clean (as possible) job site, showed up exactly when they said they would, and finished on time. If you have ever had contractors perform any type of work on your home, you know how rare all of that is! A great group and we're happy to recommend them.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Bryan, thank you for taking the time to right this review and recommendation. It is always great to hear that you are happy with the work. We take pride in keeping our job site clean and staying on time, it is great to hear that you appetite that, all the best - Darby

Mike B in Toronto
Mike B in Toronto
1 review Toronto, ON
10/10

Basement Underpin January 2016

I searched a long time for a good underpinning company. I found it with Mud Monkeys. Darby is great and the whole team are always cheerful and do a great job. We had a hard to access basement with no driveway and small windows. Everything was done my hand and was done very clean and efficient. I barely knew these guys doing the job with how tidy the place was each night. I would recommend Darby and his team in a heart beat.

Approximate cost of services:
$42,000.00
Was this review helpful?
Company Response

Mike - Thank you for taking the time to right this review and recommendation, we really appreciate it. It is always great to hear you are happy with the work, all the best - Darby

Aydcee in Toronto
Aydcee in Toronto
1 review Toronto, ON
10/10

Underpinning-- EXCEPTIONAL COMANY

I cannot say enough good things about my experience with this company. Darby is amazing, every person on the team is a dedicated worker, and what you see really is what you get. From the first phone call to the last cleanup, the team that underpinned our 100+ year old house with only a super skinny sidewalk and one small window for access exceeded every expectation I had. Their attention to detail, their work ethic, and their completely positive attitude with each other made me wish I could hire them for every single renovation need! The team was kind to my young son, taking the time to answer his many questions. They were also conscientious about cleanup and their work was A++ at every step. Serious pride in what they do, and in doing it right, and in attention to detail. Darby came to the rescue when one of our other trades bailed on us, and was always wiling to take the time to speak with us about any questions we had. I have been involved in a number of renovation projects, and I have never seen a team work together in such a cooperative way with such great work ethic. And the work they do is top-notch. You will be glad you hired them, I doubt you could find any team to do it better at any price. I am still amazed that they did it all by hand, and got the entire basement's worth of dirt out one small window. My front garden and trees were not disturbed in the least and I am so glad we did not have to rip out front porch off to get down into the basement. These guys are genuinely concerned about you and about doing their job well. A+++

Approximate cost of services:
$55,000.00
Was this review helpful?
Company Response

Thank you for taking the time to write this amazing review. Its great to hear you are happy with the work and that we exceeded your expectation. It was a pleasure doing work for you, all the best - Darby

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
https://mudmonkeysinc.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.