Alex told me that he would charge me $50/hr and that he would charge for travel time and I agreed.
Sherwood Park is 45 mins from my home he said he charged me 2 hours of travel time which is fine. The issue is that he was only here for an hour, did a few minor fixes, and charged me for 4 hours intead of 3.
1 hour to travel here, 1 hour of work, and 1 hour of travel back to his shop is 3 hours NOT 4. I have all the times documented.
When I reached out to him via email about the mistake he defended the charge by reiterating that he charged me for travel time. I tried texting and calling to explain the error to him and he won't return my call.
As senior on a fixed income 1 hr of charges is a big deal to me. I basically paid him $200 for 2 screws and to fix a screen which didnt stay fixed.
I tried to work it out nicely directly with him but now that he won't speak to me this was my only recourse. He might be a good handyman but he can't add.