Truwood Kitchen & Cabinetry Inc.

Formerly Touchwood Kitchens
Kitchen Planning & Renovation
5 Edvac Dr., Unit#6. Brampton ON L6S 5P3
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Kitchen Planning & Renovation
Truwood Kitchen & Cabinetry Inc.
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94%

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Reviews for Truwood Kitchen & Cabinetry Inc.

Average customer rating:
9.6 10 (22 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Kitchen renovation

I had a great experience with this company. They were very professional and on time.

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Company Response

Dear Sumrina,
Many thanks for writing such a nice review and your inspiring words. We are glad that you liked our services .Enjoy your new Kitchen and hoping to do more business for you and your near and dear ones in the near future. Heartiest Regards, Truwood Kitchen team!

Suzanne in Toronto
Suzanne in Toronto
0 reviews Aurora, ON
10/10

Great Kitchens!

I have collaborated with TruWood Kitchens on at least half a dozen kitchens in the last 18 months. I have also had them produce custom vanities, linen towers and install beautiful countertops. Luc and Kamal are consummate professionals and trusted partners. My contractors have never found found fault with their installations - and that says a lot! Whether one is looking for a less expensive, Ikea-alternative - or a high end, custom painted kitchen, TruWood is fantastic! Luc’s practiced design eye is amazing and Kamal runs a tight ship. Together with their cabinet makers, they do an amazing job. Cannot recommend highly enough!

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Company Response

Dear Suzanne,

Many thanks for writing such a nice review and your inspiring words. We are glad that you liked our services . Luc, Kamal and the entire team of installers equally enjoyed working with you on your projects. Customers are our topmost priority and we always try our level best to live up to their expectations and reviews like yours keep us motivated to do our job in a best possible way. Hoping to do more business for you and your near and dear ones in the near future.

Heartiest Regards,
Truwood Kitchen team!

Private User
Private User
0 reviews Mississauga, ON
10/10

Kitchen Renovation

Since the moment we met the team it was a smooth and delightful process. We were amazed how quick and easy it was to work with them. I am so grateful for their hard work and I am thankful to them for my dream kitchen.

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Company Response

Hi Maria & Milton,

Many thanks for writing such a nice review and your inspiring words. We are glad that you liked our services . Our entire team equally enjoyed working with you on your project.
Customers are our topmost priority and we always try our level best to live up to their expectations and reviews like yours keep us motivated to do our job in a best possible way.Enjoy your new Kitchen and also, we installed 1 more kitchen for Milton Customers and another kitchen is in process. Many thanks for your business.

Heartiest Regards,
Truwood Kitchen team!

Joe
Joe
1 review Milton, ON
1/10

Home Improvements (Cabinets and Countertops)

We used Truwood for a built-in unit in our dining room in 2020 based on a recommendation from friends and were very happy with them. We then decided to have some more work done by them which touched 5 different rooms in our house and there was an issue with every single project. Whether it was an installation quality issue or a manufacturing issue, every single project had a problem. In some cases it took them more than one attempt to try and correct the issue; there are still items that have never been resolved to our satisfaction and we have just decided to settle on what we got as we were not confident that they would ever get it right.

Because of all of the issues that we experienced we were going to cancel the last project, but we were assured that they would take extra care and that there would not be any issues. We agreed to proceed with the project and asked if we could make a revision to the original plan and were told that it would not be an issue. We asked on several occasions what the revised cost would be as there were less cabinets and (stone) countertop, but our inquiries were never once acknowledged. We foolishly proceeded to have the project completed before receiving an updated cost for the project as we assumed there would be a cost adjustment since the scope of work was less that originally quoted, but were were wrong. How we could be charged the same amount for less is beyond me, but Truwood seems to think it is justified. They have also made no acknowledgment of the fact that we made several inquiries on what the revised cost would be.

We are cutting our losses and paying for what we did not receive, but we will never work with or recommend Truwood again.

2 of 4 people found this review helpful.
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Ajit
Ajit
3 reviews Brampton, ON
10/10

Full Kitchen Build & Custom Cabinetry

From start to finish, Truwood was excellent to work with through the entire process of our renovation. Both Kamal and Luc are responsive and very kind to work with. We had a lot of back and forth on designs and layouts through the process which Truwood always openly worked with us on to get our job done the way we had it envisioned. When it came to the installation and build quality everything is top notch. The installers are friendly and respectful of your home from protecting floors with drop cloths, cleaning up after the days work. The installers work at the right pace to ensure the job is done on schedule but do not rush to get the job done with poor quality. All the doors for cabinetry are lined up correctly and the colours and finishes are exactly what we had in mind. From a cost perspective Truwood was very competitive for the scope of our project. Overall a pleasure to work with and someone I would call again for any future home renovations.

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Company Response

Dear Mandeep & Ajit ,
Many thanks for writing such a nice review and your inspiring words. We are glad that you liked our services . Luc, Kamal and the entire team of installers equally enjoyed working with you on your project. Customers are our topmost priority and we always try our level best to live up to their expectations and reviews like yours keep us motivated to do our job in a best possible way.Enjoy your new Kitchen, wall unit, vanities , closets and hoping to do more business for you and your near and dear ones in the near future. Heartiest Regards, Truwood Kitchen team!

Bill
Bill
2 reviews Mississauga, ON
10/10

Bar Cabinet and Kitchen Modifications

Truwood built and installed a beautiful bar cabinet and also did a few modifications adding a bank of drawers and pantry cabinet to the kitchen that we had installed 5 years ago. They also refinished and repaired some cabinet damage that we had done through normal wear and tear. Luc and Kamal did an excellent job of guiding us through the process and did their best working through this pandemic. The installers were courteous, did excellent work and cleaned up after themselves. All in all a great experience.

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Company Response

Dear Bill & Grace ,

Thank you so much for writing such a wonderful review. We are glad that you liked our services.It was an absolute pleasure to work on your project and to have you as our customer.
Feedback like yours motivate us to do our work in a best possible way . We are pleased that we live upto your expectations. Luc & Kamal equally enjoyed working with you.
Hoping to do more work for and your near and dear ones in the future.

Heartiest regards
Truwood Kitchen Team!

Jas
Jas
0 reviews Brampton, ON
10/10

Kitchen renovations

Truwood kitchens & cabinetry's team is Very professional and hard working . They offer a large selection of cabinets, countertops and fixtures. Their work is outstanding. I would highly recommend them to others.

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Company Response

Dear Jas ,

Thank you so much for your nice and encouraging words. Reviews like this keep us motivated to do our work in a best possible way. We are glad you that liked our services.It was an absolute pleasure to work on your project and to have you as our customer.Many thanks for recommending us to your near and dear ones.

Heartiest regards
Truwood Kitchen Team!

soobia.sana in Toronto
soobia.sana in Toronto
0 reviews Mississauga, ON
10/10

Kitchen Renovation Remodel

Kamal and Luke helped us remodel parts of a recently renovated kitchen by the original owners after we purchased our new house. We wanted to break the peninsula to extend the kitchen with an island that turns into a regular height table. It was an unconventional design that they worked very diligently to bring to life. They were very professional in all aspects - from ordering to install. They accommodated last minute design changes and threw in a surprise cabinet under our table at no extra charge! Highly recommended!

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Company Response

Hi Soobia,

Many thanks for writing such a nice review and your inspiring words. We are glad that you liked our services . Luke, Kamal and the entire team of installers equally enjoyed working with you on your project.
Customers are our topmost priority and we always try our level best to live up to their expectations and reviews like yours keep us motivated to do our job in a best possible way.Enjoy your new Kitchen and hoping to do more business for you and your near and dear ones in the near future.

Heartiest Regards,
Truwood Kitchen team!

george in Toronto
george in Toronto
0 reviews Brampton, ON
10/10

kitchen reno

Truwood Kitchen and Cabinet Inc. delivered everything they promised and closely supervised the kitchen project. Their after sales service is excellent! Thank you Luke and Kamal And now we’re planning a bathroom project with them.

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Company Response

Dear George & Teresa ,

Thank you so much for your nice and encouraging words. Reviews like this keep us motivated to do our work in a best possible way. We are glad you that like our services.It was an absolute pleasure to work on your project and to have you as our customer. Luc & Kamal equally enjoyed working with you.
Looking forward to work with you again on your vanity project.

Heartiest regards
Truwood Kitchen Team!

John
John
1 review Halton Hills, ON
10/10

Kitchen Reno

The team at Touchwood Kitchens exceeded all expectations!!! We were in the process of hiring a team to do a full kitchen reno, including cupboards, countertops, creating an island, flooring, painting, baseboards and a bar in the basement. After a lengthy search we met Luc and Kamal from the Touchwood Kitchens team. With over 40 years experience in the business, Luc guided us through the process. He made the decision to go with Touchwood Kitchens easy. Elvin and his contractor team were friendly, accommodating, professional, very reasonably priced with an experienced and knowledgeable approach. His team are experts in their trades and can do anything needed in the house to make it a home. The Touchwood installers were friendly, professional and craftsman in the business of manufacturing Kitchens, range hoods and the installation of our kitchen. Luc and Kamal assisted us in everything from the design, to picking out tiles, suggestions on lighting and countertops making the process enjoyable. We couldn't be happier with the kitchen. Everything turned out better than expected. Luc and team made the kitchen look beautiful, with everything you could want, to make it functional for family use at a great price. I highly recommend Luc, Kamal, Elvin and the Touchwood Kitchens teams!!! John, Sheri & family

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Company Response

Hi John & Sherri,

Many thanks for writing such a nice review and your encouraging words. This is the first review of this new year (2021).We are glad that you liked our services and you are enjoying your kitchen. Luc, Elvin & Kamal and the entire team of installers equally enjoyed working with you on your project.
Customers are our topmost priority and we always try our level best to live up to their expectations and reviews like yours keep us motivated to do our job in a best possible way.Enjoy your new Kitchen and hoping to do more business for you and your near and dear ones in the near future.

Heartiest Regards by our entire Team!

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