When I decided to rent my condo, I saw a diamond in the rough. I had to look beneath the heavy layer of grease and grime, but I was confident that with a little elbow grease I'd be able to make it shine. Of course, I hadn't counted on breaking my arm, so I suddenly found myself scrambling to find someone to clean my new home. Since I wasn't just moving to a new condo but also a new city, I was also concerned about finding someone I could trust.
So with heart in hand, I called Mazin at Flores Cleaning. I was encouraged by the fact that he was responsive, quickly replying to my texts and calls. He was equally accommodating when it came to providing an estimate, doing his best to work around my schedule so that he could visit and assess the unit; and he worked with me to make sure that he provided for my needs, while also respecting my budget. As we discussed the timing, I sensed a strong commitment to customer service as he assured me that he wanted me to entrust all the work and worry to him so that I could focus on my move. Even so, sometimes companies pay lip service to their claims, but you don't really know how things will pan out when it's time to deliver on those claims.
I can't tell you how happy I was when I saw my new home after it had been cleaned. I didn't have to look through the coating of grease, grime and dust that seemed to have been everywhere. From my appliances, to the back splashes, cabinets, counters and beyond: Everything was gleaming. My condo is a loft with exposed duct work, and even that had had a thick. dark coating of dust, but not after the cleaning crew got their hands on it. The pipes were so clean, they looked as if they'd been painted.
They did an incredibly thorough job, and I no longer had that icky feeling you get when you're afraid of accidentally leaning on or touching a surface for fear of what might be there. It never feels good to be in a dirty environment, but it's infinitely worse when it's someone else's dirt. Seeing splatters and stains on cabinets and not knowing what they are or how long they've been there just makes it harder to deal with. It felt wonderful to have it all magically vanish. They did an incredible job. I've posted pictures of the after shots. I only wish I'd taken the 'befores' because it was cringeworthy.
Flores Cleaning came through, doing an even better job than I asked of them. They completely exceeded my expectations. In fact, they cleaned my home as I would have. No, better. I'm not sure how I would have managed the duct work. It's obvious they take pride in their work, and I will use them again.