Adt Protectron - Out of Business

Formerly Protectron Security Services
Alarm Systems
Montréal QC H1P
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HomeStars  >  Alarm Systems in Toronto  >  Adt Protectron - Out of Business  >  Stay away from ADT Canada
Private User
Private User
Private User reviews Ottawa, ON
0/10

Stay away from ADT Canada

I have been their customer for a long time and never realized that I paid way over what the competitors are charging. I finally decided to change provider. When I called a few weeks ago to inquire about cancelling the service, their retention department said that my billing cycle ends at the end of the month and to just call back before the end of the month to cancel. So I called back before the end of the month and the rep says that there is a 30-day waiting period to cancel. Funny how the first time I called, the rep never said anything about a 30 day waiting period...I would have cancelled the service then had I known. I would stay away from these guys and look at other alarm companies before you sign up with them.

Approximate cost of services:
$60.00
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Company Response

Hello, we are sorry to read that our services have not met your expectations. Please let us look into this further. Can you send us an email to executive.escalations@adt.ca with the phone number associated with the security system and the best number to contact you? We will contact you shortly.