- Approximate cost of services:
- $2,600.00
- Company Response
Hi there,
We apologize that you're not satisfied with the finishing portion of the basement. Unfortunately due to the existing inexperienced drywall layout and installation that we had to work with at this project, we could only maximize what we provided. For instance, regarding the bubbles and cracks (there was only one crack) in the ceiling, this was due to uneven installation, a service we didn't provide even though we took care of fixing someone else's error for you.
In terms of touch ups, that’s something inevitable and we were happy to be able to take care of that for you as well. We also took extreme care in doing this by putting drop sheets where we were working . It seems like the site needed deep cleaning before touch ups and our crew was careful in wiping off any mud that dropped on the floor. As well, our materials are water based therefore any hard-to-remove messes wouldn't have been from us. Anything that may have been left behind comes out easy with water and soap. As always, we did offer to go by and help you out even further and go up and beyond, but unfortunately you chose to ignore our messages.
We pride ourselves in great service and workmanship and as always, feel free to reach out to us to discuss things further. We're always here to assist. That being said, we can only try our best to maximize the situation that was handed to us and offer to assist even where others dropped the ball.
Best,
JG Management