Budget Blinds Ottawa

Shutters & Blinds
Ottawa ON K2C 2L1
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HomeStars
Shutters & Blinds
Budget Blinds Ottawa
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73%

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Reviews by rating (past 12 months)

Reviews for Budget Blinds Ottawa

Average customer rating:
9.6 10 (47 reviews)

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Fran K.
Fran K.
2 reviews Ottawa, ON
10/10

Blinds for the Kitchen and Family Room

I requested help to choose new blinds for my new kitchen and family room windows. Sales person, Shelley, was knowledgeable and offered excellent advice and great choices. Turn around time was quick! Blinds were installed easily by David after placing the order within three weeks.

Approximate cost of services:
$1,700.00
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Company Response

Dear Fran,

Thank you for taking the time to write a review. It was a pleasure helping you select blinds for your newly decorated family room and kitchen. I'm so happy that they are giving you the privacy and the look you were after. I'm sure you will enjoy them for years to come!

Best Regards,
Shelley

JENN K.
JENN K.
1 review Ottawa, ON
10/10

Blinds and Installation

Shelley was a fantastic sales representive. She was helpful and open during the in-home consultation and helped me feel comfortable in my choices. She accommodated my schedule with a newborn. The installation team were friendly and quick.

Approximate cost of services:
$2,500.00
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Company Response

Dear Jennalee,
Thank you for taking the time to write a review. It was a pleasure helping you select shades for your new house. I'm glad the timing worked out with the consultation and baby delivery!
Enjoy your shades.
Best,
Shelley

StephC in Ottawa
StephC in Ottawa
1 review Ottawa, ON
10/10

Excellent Experience all Around!

We have nothing but great things to say about our experience working with Shelley and the team at Budget Blinds in Ottawa! Shelley made repeated visits on short notice and was instrumental in helping us select blinds and shades for our new home. Everything was installed on time and while there were a couple of hiccups with our order, Shelley and Mike were quick to respond to our concerns, make a simple swap, and ensure our satisfaction. The blinds and shades look and work great! We are very happy we decided to go with Shelley and the Budget Blinds team:)

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your business and the review Steph.

Sherri  in Nepean
Sherri in Nepean
1 review Ottawa, ON
10/10

Beautiful Product , Excellent Service

Shelley is fantastic! She suggested elegant blinds for both my living room and dining room. Her advice was invaluable from a functional perspective but also in helping me choose the best color, fabric and style. I felt very comfortable working with her and trusting her advice. I am very happy with the final result. They shades are elegant and at the same time allow natural light to come into the room. Shelley is professional, knowledgeable about the products, knowledgeable about the industry and the installation process. As a result, I felt I could trust her recommendation. The installation was flawless and overall it was a great experience!!

Approximate cost of services:
$2,500.00
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Company Response

Dear Sherri,
Thank you so much for the wonderful review! It is our goal to to make sure our customers are happy with the products from a functional and aesthetically pleasing perspective for many years to come. And I am thrilled that we met that goal with you. It was such a pleasure working with you!
Best Regards
Shelley
Design Consultant

Corinne  in Ottawa
Corinne in Ottawa
1 review Ottawa, ON
10/10

Bedroom Shades

I was very happy with the service especially the booking service. Process was easy, friendly staff and quality merchandise. Have dealt with previous companies who never even returned my calls. Shelley was easy to work with and gave wonderful suggestions.

Approximate cost of services:
$2.00
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Company Response

Hi Corinne,
Thank you so much for your kind words and review. I'm glad to hear that you are happy with your Vadain Roman shades. They were the perfect solution for the soft fabric look you wanted. Especially in your Master bedroom with the large window. It was a pleasure helping select your window covering. We do strive to provide customers with the best products and services in order to enrich your home environment and enjoy them for years to come.
Best Regards,
Shelley

Rhonda from OSGOODE
Rhonda from OSGOODE
4 reviews , ON
0/10

Terrible Service

I purchased a blind from Budget Blinds in 2016. It broke within 6 months. We made repeated calls to Budget Blinds and each time we were told someone would call us, but no one ever did. So the blind remained broken. Now, over 2 years later I received a call from a collection company claiming I owed Budget Blinds money - I do not. I had to pay the amount to the collection company or it would have gone against my credit score. So now I have had to order the cheque from my bank to prove that I paid the amount in full in 2016. I never once received an invoice or call that I had not paid the bill. If they had ever returned our calls about the repair to the blind they could have mentioned that they thought I owed them money. Do not deal with this company - save yourself the hassle and get a company that will provide you with blinds that actually work.

Approximate cost of services:
$800.00
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Company Response

Dear Rhonda,

We are sorry you had an issue with the valance on your blind.

Our records indicate that we came to your home shortly after installation to repair one return on your valance. The blind itself was functioning well. We received one additional phone message on April 17, 2016 indicating the valance return had come off again. We returned your call leaving a message asking you to contact us to set up a time to do the repair. We are unaware of any further calls you made to our office.

The account balance was to be paid at the time of installation, and according to our records continued to be outstanding until last week. If our records are incorrect we will immediately provide a refund of the additional payment collected and any costs incurred with a heartfelt apology.

We have an excellent customer service reputation, which we continue to work hard to maintain. Your 5 year ‘No Questions Asked’ warranty and lifetime warranty on mechanical parts are still in effect, and we would be happy to deal with all repair issues now and in the future.

Best regards,

Lynne O’Neil
Owner
Budget Blinds Ottawa

Private User
Private User
Private User reviews Ottawa, ON
10/10

INNOVATIVE PRODUCTS AWESOME POTENTIAL TREATMENT

Budget Blinds belief in the importance of customer needs as individuals excellent quality and service. Shelley visions creating fresh ideal windows treatment designs is outstanding fostering long-term relationship ,captured the level of client confidence & satisfaction.

Approximate cost of services:
$109.45
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Company Response

Dear Marvyn,

Thank you so much for the lovely review! It was a pleasure helping you select the perfect window coverings. I'm so glad to hear that the shades complimented your decor so well.
Best Regards,
Shelley

Katharine in Ottawa
Katharine in Ottawa
1 review Ottawa, ON
10/10

Blind-product consultation, installation

I set up an appointment with Shelley who is very knowledgeable and had great suggestions for the different living spaces that required blinds.
The blinds were installed on time and we are thrilled with the results!
Highly recommend working with Budget Blinds and I would do so again in a heart beat.

Approximate cost of services:
$1,500.00
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Company Response

Dear Katherine,
Thank you for the wonderful review! It was such a pleasure working with you! You made my job easy!
Enjoy your new shades.

Best,
Shelley

Laura in Old Ottawa South in Ottawa
Laura in Old Ottawa South in Ottawa
3 reviews Ottawa, ON
10/10

Great service and great price

Shelly was great to work with. She gave us a huge selection of styles and fabrics to choose from, and walked us through the pros and cons of our short list of choices. The installers came right on time and did the work quickly. Shelly followed up to make sure everything went well. We are very pleased and would recommend Budget Blinds.

Approximate cost of services:
$1,700.00
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Company Response

Thank you for the great review Laura!
It was a pleasure helping you you select window coverings. They look great!
Shelley

rebecca
rebecca
1 review Ottawa, ON
10/10

Blinds

Working with Budget blinds was a great experience! Our consultant Shelly was very friendly and helpful! We are repeat customers and would hire their services again. We’re very pleased with the work and the products! Thanks!

Approximate cost of services:
$1,000.00
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Company Response

Dear Rebecca and Matt. Thank you for the wonderful review. It was lots of fun helping you select window coverings for your home. Your selection of the dark wood blinds look amazing. I can't wait to see the woven wood!
Thank you
Shelley

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Budget Blinds Ottawa

Welcome to Budget Blinds of Ottawa West. We're your local experts and are proud to be backed by the #1 provider of custom window coverings in North America that has provided design-driven solutions for over 25 years. With the highest levels of customer satisfaction, you'll have the peace of mind ...
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