Master Kleen Inc

House & Apartment Cleaning
Toronto ON M1W 2L4
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Reviews for Master Kleen Inc

Average customer rating:
9.8 10 (47 reviews)

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Jing in Toronto
Jing in Toronto
0 reviews Toronto, ON
10/10

Entire house cleaning

Incredible team, very efficient, professional, as well as kind and very easy to communicate with. To my surprise, my house is now like brand new and shining everywhere. Highly recommended.

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Company Response

Thank you for the great review, Hope to see you again soon.
www.Masterkleeninc.ca

Trevor
Trevor
2 reviews Markham, ON
10/10

Interior Residential Cleaning

As REALTORS® we often find a need to do a deep clean on a property before it is listed for sale and this was the case once again.

Bill and his Team were very responsive, professional and courteous and completed the job when promised.
We have had many cleaners in the past, but Master Kleen will be our preferred Vendors for cleaning going forward!

Great work ethic...great results!

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Company Response

Thank you so much for your review of Masterkleen cleaning services. We can't thank you enough for your kind words and we truly appreciate you having chosen us as your service provider. Masterkleen because time is precious
www.Masterkleeninc.ca

Aagashh
Aagashh
0 reviews Mississauga, ON
10/10

Partial Move in Cleaning

Exceptional service from Bill and his team. I had booked an appointment earlier and had to change the service last minute and he was able to accommodate. Bill and his team cleaned my hardwood floors and shampooed the carpets thoroughly for a reasonable price and cleaned a few extras as well. Will definitely be coming back for future cleaning needs.

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Company Response

Thank you so much for your review of Masterkleen cleaning services. We can't thank you enough for your kind words and we truly appreciate you having chosen us as your service provider. Masterkleen because time is precious

Kayla in Toronto
Kayla in Toronto
1 review Mississauga, ON
10/10

Cleaning home and office

I had to call this people because my boss asked me to find cleaning system for office and for her home because she doesnt have enough time to prepare everything.
So my friend told me about this company and yaaay!
They are cool!
thank you guy for making it perfectly. Everything was perfect!

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Company Response

Thank you so much for your review of Masterkleen cleaning services. It was our pleasure to service your cleaning needs and we very much appreciate the flying recommendation. Masterkleen,because time is precious
www.masterkleeninc.ca

janko in Toronto
janko in Toronto
3 reviews Toronto, ON
4/10

Good from far, far from good.

Had them come by to do a deep clean after a tenant moved out. 3 came by and did a divide and conquer to get it all done. I was not able to be present to watch over what was being done as I was in a meeting and I really should have. After they were complete, at first glance it looked ok, like it was clean, but in reality it was not. What you get is something that looks clean from far, but if you look closer its really not.
Kitchen - there was some calcium buildup around the faucet, the counter on the right of the sink wasn't cleaned at all and there was a ton of crumbs around the cooktop. All of this we had to clean after.
Living room - the floor was mopped and looked clean but noticed spots on the floor. So with only water I went over all the floors again and the water was almost black. As well the baseboards in the living room was not at all cleaned.
Den - other than floor was fine
Bedroom - was ok, but the door frame in the closet was not wiped at all and was still quite dirty (again all able to be cleaned with little effort with water).
Bathroom - generally ok but the outside of the toilet was not cleaned at all as it was quite dirty.
Windows - mostly done well, some of the windows on the balcony were either streaky or they didn't reach up high enough so there was a dirty area at the top still.

Overall, fairly dissatisfied with the work done and the around of work required after to get the place actually clean.

*Edit* - to clarify, I did contact the person doing the work and listed some of the items I found at the time that were either not done or not done well and only got “sorry about for this”. No offer to come back or anything like that. Instead the reply to this review is that this was something that should have been done. Also attached a picture of how the water looked like, just in the living room alone, after I went over it using only water, after the company left.

2 of 2 people found this review helpful.
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Company Response

First of all, we are sorry to hear that you were not completely satisfied about the work. We are dedicated to provide our expertise for each client. We are proud of each staff for their hardwork under this special circumstance. Although, there may be somethings need to be improved in future. We strongly recommend that please discuss with us as soon as you found anything is not appropriate. The efficient communication brings bilateral satisfaction. The last but not least, we apologize if it brought you any inconveniences, and we commit to fix problems from our end without extra charge. Would you please provide pictures as described above. So we can arrange staff upon it. Thank you for your business. Wish you a fantastic day!

Brenda in Toronto
Brenda in Toronto
3 reviews Brampton, ON
10/10

Fantastic and Flexible!

I reached out to Bill to help with the cleaning of my late Aunt's condo to get it ready for sale, I was in such a pickle...Bill came to my rescue and moved around other appointments to help me out. I am forever grateful to you and your team! Jonathan was very thorough and did such an awesome job, I couldn't be more pleased with the job.

I would definitely recommend to my friends and use them again! Thank you so much!!

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Company Response

Thank you so much for your review of Masterkleen cleaning services. We can't thank you enough for your kind words and we truly appreciate you having chosen us as your service provider. Masterkleen because time is precious
www.masterkleeninc.ca

Private User
Private User
Private User reviews Markham, ON
10/10

Highly recommend Master Kleen

We needed a thorough clean at a rental house to ensure it would be sanitary for our move in. Bill at Master Kleen responded to our messages quickly, and was flexible in customizing their Deep-Clean service to fit our needs.
Bill and his team arrived on time, worked very hard and left no surface untouched. They didn't stop until the entire house was spotless! They even cleaned the outside of the front windows which wasn't on the list. All I have to do now is unpack into the clean cupboards and fill the cleaned fridge.
I will definitely hire Mister Kleen again and highly recommend their services to others.
I will definitely hire Master Kleen again and highly recommend their services.

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Company Response

Thank you so much for your review of Masterkleen cleaning services. It was our pleasure to service your cleaning needs and we very much appreciate the flying recommendation. Masterkleen,because time is precious
www.masterkleeninc.ca

Karin in North york
Karin in North york
2 reviews Toronto, ON
10/10

Punctual, Thorough, Efficient

We needed to clean up the main level and basement of our new bungalow before moving in. I contacted several services recommended in HomeStars. Many didn't even answer. MasterKleen was the most responsive, scheduled my service quickly and answered all my questions by SMS. Because this was a one-time service I had some special requests that didn't apply to their regular service, and they were very flexible.
On the day of the service, they arrived 10 minutes early, brought their own tools and supplies and did an excellent job. The team is not only very professional, but also polite. I will definitely recommend them to all my friends!

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Company Response

Thank you so much for your review of Masterkleen cleaning services. It was our pleasure to service your cleaning needs and we very much appreciate the flying recommendation. Masterkleen,because time is precious

Maria from Toronto
Maria from Toronto
2 reviews Toronto, ON
10/10

Move in/out cleaning

I needed urgent cleaning after my tenant left and I was lucky to find Bill from MasterKleen. No fuss booking, clear and efficient communication and reasonable price. They arrived on time and left the place spotless. It was a pleasure to deal with this company. Highly recommended.

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Company Response

Hi Maria thank you so much for your great support!
www.masterkleeninc.ca

Amir in Mississauga
Amir in Mississauga
1 review Brampton, ON
10/10

Deep Cleaning

I called Bill for a deep cleaning service and waxing/polishing hardwoods. My tenant moved out and I had the whole house painted. My house was really a mess. They arrived on time and a did a great job with a reasonable price.
The fausets and showers look like a brand new ones and the floor is clean and shiny and they did not miss any spots without cleaning.

I definitely recommend him for cleaning services.

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Company Response

Thank you Amir!! I appreciate you taking the time to make this review and hire us. We really appreciate you and your support !! I'm honoured you will use us again.
Thank you.
www.masterkleeninc.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Kleen Inc

MasterKleen Inc is here to help. Our professional cleaning team will provide you with an excellent cleaning experience. The services we provide are: Window Cleaning, Tile and Grout Cleaning, Move In or Move Cleaning, Deep cleaning, Post Construction cleaning and more. Contact us today to schedule your appointment. We look forward to working with you.

CATEGORIES
House & Apartment Cleaning
WEBSITE
http://www.masterkleeninc.ca
BONDED
Yes
WRITTEN CONTRACT
Yes
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