I needed just a replacement double pane window glass as one that I had broke. Most manufacturers will not sell to you directly but Panes will. Albina was very helpful and provided valuable guidance and highlighted a few valid concerns about my request. Once all the concerns were addressed, I ordered the glass through the website form. The form was well laid out and provided many options to choose from. It actually shows you the exact price of every option so that you can evaluate a few different scenarios to determine the most suitable solution. I went to pickup my glass about 10 days later and they even packaged it so that it was safe to transport in my van. I installed it that night as it was a simple job. Saved me a few hundred dollars.
- Company Response
Thank you for the great feedback!
We are happy that your experience was a great one!