Drain King Plumbers

Emergency plumbing was required as a drain was backed up which was a very stressful situation, as you can imagine. Drain Kings were brilliant from start to finish. Tyler our plumber was great and clear about what the underlying issue was and unblocked the drain for us. Highly recommend their services. Thanks again

Drain king was fast and efficient. I had grey water and sewage backing up into my basement and they had someone onsite within 1-hour. They were able to replace the exterior problem with minimal disruption to my property and cleaned up everything at the end of the job.

Good job did it fast, figured job could be done for 100 bucks but whateve

Kathleen at Drain King was my first point of contact. She was very informative and knowledgeable. I originally called for one type of service and ended up going with her recommendation. Tyler arrived at my home promptly and in the time specified. The team was very professional at every stage of the process. I would definitely recommend them to my family and friends.

Richard

We had a tough situation where we couldn't remove an old bathtub cartridge. Other plumbers jumped to conclusions and proposed breaking tile in order to access the valve but without first coming to see the issue. Drain King offered to come take a look to try and remove the cartridge prior to proposing more drastic solutions.

The service was on time, efficient, and courteous. An easy recommend.

Usually, contractors or companies often propose writing a review or giving them a 5-star rating in exchange for a discount. However, I always decline such offers, so this review is entirely voluntary and reflects my genuine opinion.

Recently, I encountered a significant plumbing issue during a long weekend. Desperate for help, I conducted a Google search and stumbled upon four different websites. To my surprise, only one of them had a real person answer the phone promptly, unlike the others that relied on automated machines.

Since I was able to shut off the water and it was already Monday evening, the person on the phone assured me that a technician would be dispatched the following day between 8 AM and 12 PM. Remarkably, they informed me that there would be no charge for the service (including the technician's travel time) if I decided not to accept their estimate. This was the first time I had ever been given the option to refuse an estimate without incurring any fees.

The next morning, I received a call to confirm the exact arrival time, and 30 minutes before the technician's arrival, I received a text message containing his name, photo, and a live tracking link for his truck. This level of attention to detail and customer care was unprecedented in my experience.

Upon the technician's arrival, he provided me with a fair estimate that included several options, as per my request. To my delight, he had all the necessary spare parts, including multiple options for the kitchen faucet, which saved me valuable time. The entire job was completed swiftly and with meticulous precision.

Once the work was finished, I received another call to ensure my satisfaction with the service. In summary, I have never encountered such a high level of care and professionalism from any company before.

The office staff was courteous and prompt to respond to any queries I had. The plumbing staff draped the work area and cleaned up everything on completion of work.

Very happy with the service I received. The technician was knowledgeable, and professional.

Thank you.

Professional, courteous and great attention to detail. Drain King team also provided complete details on how to maintain the new product. Highly recommended!

Jonathan was great. He answered all my questions. He gave me estimates for the snaking, sink and an estimate for both jobs with discount. I mentioned to him it was still quite a lot and he gave an additional discount for the snaking and replacing the pipe and dish trap.