Macaw Tile & Bath

Needed a professional to clean up a previous job, a mess left by someone else. Empire Tile responded. Specifically, I heard from "David". Had never met him before. When I did, I immediately knew that he was someone who knew what he was talking about. He's sincere, honest, willing to help, understanding of a budget and committed to getting the job done - correctly. A great worker. Highly recommend him!

David and team are extremely knowledgeable and supportive throughout the process, from the initial ideas to helping to find the right design.

My 140 year old home has no straight corners or flat surfaces, but he still managed to do a great job!

Thank you

David is very dedicated and takes pride in his work and price was very reasonable.

He has done several projects at our place and we're in love with David! We are impressed by the quality of his work (detail-oriented, knowledgeable) and the way he manages his business (always on time, reliable, honest, proactive, great communicator, on top of the project).
We are so happy to have found him. We greatly recommend David and his company Empire Tile & Flooring.

We were extremely satisfied with David’s craftsmanship, professionalism, and the rapport that he developed with us as his client. David is detail-oriented and hard working. His greatest strength is his strong communication skills. He kept us updated on a regular basis about: his forecasted days of work, objectives for each day, and estimated times of arrival. We would highly recommend Empire Flooring .

A leaking shower into the room below prompted my getting four quotes from different companies. David's approach struck me as most sensible, informed, and believable. Examples of his previous work and reviews provided more assurance that he could match his tiling skill with an equally good design sense. Once hired, what impressed me further was his forensic and diagnostic techniques as well as his approach to future construction so that problems would not arise in the future. David then assures the quality of his work with his own guarantee, but also that of a third-party insurer. When it comes to waterproofing, that type of assurance with insurance provides good peace of mind.

During the process, we encountered several unforeseen hiccups involving plumbing associated with the bath, but then also with the tile supplier, and then my own change of mind. Not only did David roll with the punches, he volunteered again and again to help solve matters with suppliers, call in favours, and perform tasks outside the normal remit of the job. Most importantly for any client, he kept my job at the top of his priority list and did not turn into the type who, when the job leaves the realm of the expected, starts to disappear to service other jobs or begin new ones.

Finally and so importantly, the quality of the tile work is very high. Grout lines, difficult cuts, perfect joints and slopes matter to him. Epoxy and caulking perfection matter. One of my mid-project decisions involved a shift from large tiles to what amounted to a thousand hand-cuts of glass tile. Not a peep of complaint or reduction of quality workmanship in the endless constancy of cutting and setting, which extended the duration of the job measurably. Indeed, the quality rose with the complexity. He appreciates new challenges but will tell you clearly when something is not possible or isn't something he is comfortable attempting. If he isn't comfortable with it, then no one else should be.

He did is such a clean job he put sheets every year to make sure the job is very well organized and he came every day in the morning on time to start the job

Dave was amazing. He redid both of our bathrooms on time and below budget. We are very happy with how things turned out. Thanks again Dave!

I needed all the grout removed in my floor tiles and redone. David did a solid job and kept the place tidy.

Dave was amazing! As anyone who has dealt with Renos knows, they're not fun. Especially dealing with different people in and out of the house. However Dave was a breath of fresh air. He was professional and detail oriented. He is for sure a master of his craft and takes pride in his work. For example, he was working on a patterned bathroom tile and we ran out of pieces. I suggested using a piece that would it be seen but Dave insisted that the job be done properly. He really knows what he is doing and I would highly recommend him! He's a hard worker and shows up when he says he will! Thanks Dave!