Rotari Construction Inc

Basement Renovation
Richmond Hill ON L4C 1T2
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Basement Renovation
Rotari Construction Inc
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91%

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Reviews by rating (past 12 months)
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Reviews for Rotari Construction Inc

Average customer rating:
9.5 10 (19 reviews)

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Private User
Private User
2 reviews Schomberg, ON
10/10

Basement Reno

Nick and Dmitri went above and beyond what we expected. No detail or request was overlooked. They were Punctual, reliable, reasonable, and professional at all times. We are booking our next project as we are so pleased with the outcome of this job. Thank you to Rotari. Construction.

Approximate cost of services:
$40,000.00
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Company Response

Thank you Anna

Irina
Irina
1 review Richmond Hill, ON
10/10

Basement finishing

This company is very reliable and they will do exactly what they promise and on time! We never had to worry about security or had any concerns about quality as everyone was extremely respectful, tidy and efficient. We couldn’t be more pleased with the end result. We will highly recommend Rotari Constraction Inc. to all our friends, relatives, and colleagues for any type of construction needs!

Approximate cost of services:
$11,000.00
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Company Response

Thank you, Irina

Dave S.
Dave S.
0 reviews Toronto, ON
10/10

Office renovations

The Rotari team were professional, efficient and fair. They helped us open our new business on time and in style. We will definitely hire them again any chance we get and for any construction need we have.

Approximate cost of services:
$17,000.00
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Company Response

Thank you Dave!

Richmond H.
Richmond H.
2 reviews Richmond Hill, ON
10/10

Main Floor Renovation

Nik and Dmitri did an amazing job with our main floor renovation. They took great care in their work and went above and beyond to make sure that we were happy with the end result. It was such a pleasure to work with dedicated, honest and fair contractors. I would highly recommend them and plan to use them for our future kitchen renovation.

Approximate cost of services:
$13,000.00
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Company Response

Thank you!

Ryan P
Ryan P
4 reviews Toronto, ON
0/10

Excellent Home Renovation

My wife and I recently purchased our home, which required a number of renovations, including the kitchen, sunroom, basement (and bathroom) and various other items around the house.

We can't recommend Nick and Dimitri enough. Throughout the renovation they were professional, courteous and always had great suggestions- there was no problem they couldn't fix. They came on time and stayed late when necessary to get the job done. Their prices were very reasonable and fair.

UPDATE 2022. Unfortunately, I must update this review to 0 stars, for a number of reasons. After a positive experience with Rotari Construction originally, the Company has changed. We purchased a new home since, and asked for Rotari to come and quote for new renovation.

When receiving the quote, the Company refused to provide an itemized breakdown of the individual tasks with prices. Rather, they list out the tasks and provide an all inclusive number. As we were unclear as to the eventual scope, we required prices per task so that we could work within budget. After significant effort and argument, we provided the Company with a spreadsheet and asked them to fill it in. They begrudgingly did so. We also explained that certain items may be removed from the quote.

After a few weeks and several conversations where we confirmed we would be using their services, we came back to the Company to finalize the quote. We removed a few items. It was at this point, they indicated that "they were now fully booked". Needless to say, we are now left scrambling to find a new contractor to complete the work.

Aside from this new project, we eventually found issues with the quality of work in our current home, after 2 years- grout cracking between tiles, drywall cracking, paint peeling, etc. Moreover, during the project, while not mentioned in the original review, there were issues with attention to detail. For example, the Company would go ahead and determine the placement/orientation of items without asking for client input (i.e. orientation of tile, placement of plugs, lights, etc.). The backsplash in the kitchen is also sloppily cut, but patched with grout to make it appear clean.

We would not recommend working with this Company.

Review has 1 previous version
Approximate cost of services:
$60,000.00
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Company Response

Thank you, Ryan

Thank you for your updated review 2022. Client satisfaction is very important to our reputation.

1. Job quote was provided to you on jan 16, You asked us to provide itemized quote then. We did 2 jobs with you in the past providing you “an all inclusive number”. We did explained to you why, because we are General Contractor company and we take all job and take a responsibility for it. After you request for detailed quote we send it to you. After receiving you did some modifications in the scope of work, we told you to meet at a new place to do the proper quote. Then you disappeared for almost 2 weeks. Then on feb 1 2022 you told us that you are ready to give us deposit and sign a contract , you asked us to exclude 3 more items from your quote, and stated that you need more job to be done by us, but you need to discuss with you designer.
2. As a company leader me ,Dmitri Rotari, I take responsibility for my employees to have a job(salary), we can not wait for you for almost 3 weeks, till you are browsing for a cheaper contractors(as I understood from your last email, who did provide you itemized quotes) or discussing our quote with your designer. We didnt sign no contract because of luck of proper scope of work from you, we didnt receive no deposit from you to book a start date with us. We even didnt know if you want to work with us after 2 weeks of silence.
3. “Aside from this new project, we eventually found issues with the quality of work in our current home, after 2 years- grout cracking between tiles, drywall cracking, paint peeling, etc. Moreover, during the project, while not mentioned in the original review, there were issues with attention to detail. For example, the Company would go ahead and determine the placement/orientation of items without asking for client input (i.e. orientation of tile, placement of plugs, lights, etc.). The backsplash in the kitchen is also sloppily cut, but patched with grout to make it appear clean. We would not recommend working with this Company.”
Sorry to hear this. We did sign a contract with you with a labour warranty, before first project with you. No phone calls were received from you during this period of time. We did one more job for you in autumn 2021, you asked us to help with flooding damage in your basement(current home). we did include you in our busy schedule, because of our relationship in the past . Nick came to you current home to estimate new project, no issues were transmitted to us. Then I (Dmitri) came to do the job in you current home, no issues regarding previous renovation, only happy faces.(I have prove of second job: invoice and bank deposit check).
And one more question: If we did a such a bad job previously(no communication and bad quality etc. - but we did a discussion and showing to you all of the progress during the project), why did you hire us for a second time and then want us to do a third job? Strange, right? smells like misinformation, or you just like bad jobs.
5. Summarizing: Dont blame us for your unprofessional behaviour, respect our time. No proper scope of work - no agreement and no proper quote. No proper quote - no contract. No deposit - no fixed start date. Easy explained to you. We are dealing with a lot of return clients like you, and we are working fair with everybody, first come - first serve.

Best regards,

Dmitri Rotari

Marla T.
Marla T.
5 reviews Thornhill, ON
10/10

Bathrooms, potlights and painting

Nick and his crew were great. They knew their stuff, took great care, cleaned up after their work and treated my house like they would their own. Nick went above and beyond when a sight problem with our cabinets arose. He made sure the finished product was exactly as I wanted. Thank you.

Approximate cost of services:
$0.00
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Company Response

Thank you, Marla

Sylvia
Sylvia
4 reviews Caledon, ON
10/10

Sliding patio doors

Amazing! Detail oriented went beyond good service ! Clean work cleaned up no mess , pleasant and helpful !
Highly recommend .

Approximate cost of services:
$1,800.00
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Company Response

Thank you Sylvia.

Basement  in Richmond Hill
Basement in Richmond Hill
1 review Richmond Hill, ON
10/10

Basement

I was so pleased with the service and the results of our basement renovations. It was a please to have such hard and commmitted workers transform our basement into a beautiful and useful space. I would definitely use them again, it’s very hard to find honest and hard workers that put proud into their work. They started and finished our basement within the time they said they would abd most important they are honest and respect. Thank you again

Approximate cost of services:
$30,000.00
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Company Response

Thanks, pleasure to work with you.

Ron  in Scarborough
Ron in Scarborough
1 review Toronto, ON

First Review

10/10

2nd floor outdoor Deck and Railings

Nick and Dmitri were recommended by a friend who has worked with them in the past. I had several other Deck specialists come and give me quotes on this project but after meeting Nick and Dimitri I knew these were the guys I wanted to do the Deck. Very easy to work with no loud and aggressive manners. They completed the project on schedule with no extra costs and did a great job of cleanup afterwards. I have had many compliments on the quality of the construction the finished product. Highly recommended!

Approximate cost of services:
$18,000.00
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Company Response

Thank you, Ron.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rotari Construction Inc

Rotari Construction, INC is a fully insured contractor located in GTA. We specialize in residential renovation and construction from design to completion with an exacting eye for detail and simple, elegant solutions. We have a reputation for great customer service, a friendly crew and solid, beautiful results.

CATEGORIES
Basement Renovation and General Contractors
WEBSITE
http://rotariconstruction.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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