Adam and Lee were professional right from the start. They were recommended by another company who cleaned our vents so we met with them. They were friendly, courteous and went out of their way to help us. We were having- what we though was a minor issue with our fireplace too, so apart from talking about the furnace replacement and choices, they took a look at the fireplace and had some great suggestions on how to get it working.
While we got other quotes to do our due diligence, we decided to work with Air Towne as they responded quickly the first time versus the back and forth with the other companies, didn’t try to up sell products to us, and were honest with what was available in the market that met our needs.
They also gave us a fair price, even though one company was charging less, they would do less and were up selling other products right from the start.
On the scheduled day, they worked hard and were available for follow up when we had a minor issue.
With this attitude, this company will do well and we wish them every success.
