Gotcha Covered Durham

Mike and his wife were excellent from start to finish. They provided courteous and efficient and knowledgeable service. The blinds are exactly what we need and work perfectly. I would heartily recommend them!

Mike is amazing to work with! Very easy going, expert in his field and highly skilled with patience of saint! My home looks fantastic due to his window treatments!

Good luck, Mike. I highly recommend his services!

We found this company online and after researching their reviews.
We made an appointment. Mike was prompt and discussed what we felt we wanted and what would suit the area and budget.
The shades arrived in the time frame we were quoted even though with the pandemic there is no guarantee.
Mike was efficient and he went and brought in tools to pull out the plugs
That held our vertical blind brackets. He also filled these in so all that we had to do was sand and paint the area before the shades arrived to be installed for the patio door.

We were happy with Mike and the product and will definitely call him for any other window covering needs.
JPB

Called Mike on a service call today and was able to come by within 2 hours of my call. Very pleased with the Hunter Douglas window shadings installed about a year ago.

The service that we received from Mike was like none that we have received before. He accommodated us and our schedule. The personal touch in what he did was like no other.

Every aspect of this project, from the very first telephone call to Gotcha Covered, through to measurements and final installation, was expedient, courteous and professional. The end result is wonderful. Friends of ours had recommended the company, and we have every intention of doing the same.

Awesome service by Michael and his team. Friendly, reliable and good pricing. So good the first time I had them back for more windows to be done! Recommend them totally!

The sale process was made easy. The blinds were installed in a few weeks.one blind was damaged and promptly replaced.
The sales person was knowledgeable and followed c19 guidelines.
All questions were answered during presentation.

found Mike’s website from Google search. I was amazed by the customer feedbacks so I gave it a try. His response to my inquiry is so fast and detailed. Initially I wanted the blinds to be installed before Christmas but because of the lockdown it was postponed. Few weeks later, our new blinds finally areived and beautifully installed in our patio door.

Mike is very nice and professional. I highly recommend him.

We are so in love with our new blinds! Thank you so much Mike.

Called Mike from Gotcha Covered for second time to help us choose blinds for two large windows. We had used this business in the past and were very satisfied!
Again, we were not disappointed.
Emails and phone calls were answered within same day and consultations were completed within the week. Mike listened to our needs and gave candid feedback on our initial choices. He helped steer us towards options that was most suitable for our requirements (i.e. privacy, ease of use for a wheelchair user while still being a stylish natural look). Quotes were very reasonable and fair. Installation was completed within 3 weeks and finished cleanly and expertly.
Dealing with a business that offers excellent responsiveness, does not push to sell, and who are consistently honest with feedback is so refreshing! Covid-19 rules were respected, and mask and safe distancing were always practised.