Summit Contractors

Bathroom Renovation
Richmond Hill ON L4E 0R9
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Reviews for Summit Contractors

Average customer rating:
9.8 10 (65 reviews)

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Gail in Toronto
Gail in Toronto
1 review Markham, ON
10/10

Master Bathroom Renovation

We have just completed an entire renovation of our master bathroom with Arash and his team at Summit Renovations. From demolition to installations of cabinetry, electrical and plumbing, it all went very smoothly.
We had the bathroom enlarged into a closet space to accommodate a larger shower and an infared sauna, and we are absolutely delighted with the result.
The job was completed on time and on budget, with all service people entering the house being very respectful and polite. They also cleaned up at the end of each day. Arash offered some suggestions about design and materials, and we are very happy with the outcome.
We would highly recommend Arash and his team at Summit.

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Company Response

Hi Gail,
Thank you for your comments, we're so proud that you chose us for your project, on behalf of everyone from Summit, wish you the best.
Thank you

Arash Nor
Summit Contractors
647-533-2940

Eric in Toronto
Eric in Toronto
0 reviews Toronto, ON
10/10

Dual Bathroom Full Renovation

I had adjoining connected bathrooms that I had converted to 2 separate (en-suite and main on second floor), including custom vanity work and a steam shower. Overall very pleased with the level of service and accommodation for special design requests. Everyone on the team is friendly and good to work with. While every project has its issues, what’s most important to me is a willingness to correct and overcome, something Arash and the Summit team have in spades.

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Company Response

Hi Eric,

We're so glad that you're happy and satisfied with our work, it was a challenging project and we're so thrilled that it came out to your liking. On behalf of everyone from summit team, we wish you and your family the best and thank you for choosing us for your project.

Arash Nor
Summit Contractors

Stephanie in Barrie
Stephanie in Barrie
1 review Toronto, ON
10/10

Bathroom full renovation

Arash, Sohrab and the entire Summit team were all excellent. Arash was very patient and helpful in recommending materials.

This construction took place during the COVID outbreak. The entire construction team were not only very neat but were all very conscientious about health precautions such as masks.

I was pleased with the entire project and will use Summit again. I was especially happy with the extremely neat job they did with the tile.

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Company Response

Stephanie, Thanks so much for taking the time to write us this kind review. It was a pleasure working with you and creating your ideal bathroom!

Best,
Summit Contractors

Yasmine in Toronto
Yasmine in Toronto
1 review Toronto, ON
10/10

Amazing experience with Summit

I found Summit Contractors through a Google search for gta contractors, and contacted Arash as well as a few other contractors to come over and give an estimate for reno project of part of my house.
I’ve done quite a few renos in the past, and I’ve never been fully satisfied with the job nor the experience with contractors.

Surprisingly, this time around was a whole different experience. Arash, Sohrab and other Summit guys are a pleasure to work with!

Summit renovated my whole master bedroom. They renovated the whole en-suite and changed the bathtub to a beautiful walking shower with fabulous tile work, changed the whole flooring (to gorgeous hardwood), doors, window frames, and lots of electrical and plumbing jobs, as well an implacable painting of the whole area. The job took a couple days more than promised, but considering the corona virus situation during the last days, I have no complaints. Overall, amazing job! Already hired them to start renovating other section of my house after this quarantine situation is over! 10/10

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Company Response

Yasmine, it's a pleasure to hear about your full satisfaction with our job again! Happy to start phase 2 of the project shortly.

Stay safe, and see you soon!

Best,
Summit Contractors

www.summitcontractors.ca
info@summitcontractors.ca
(647) 533-2940

Dave D from Toronto
Dave D from Toronto
3 reviews Toronto, ON
0/10

Bathroom renovation distaster

Summit renovated two of my bathrooms completing work in July, 2019. I have delayed giving a review because I wanted to forget the whole experience but based on what I found today I feel I must provide a warning to anyone considering hiring this company.
Since the completion of the renovation I have been working to remedy damage caused by Summit contractors including repairs to my hardwood flooring, repairs to my wooden front doors, repair to my new tub and repairs to my finished basement which incurred water damage due to leaking pipes from Summit work. This has cost me thousands of dollars in repair costs not to mention the aggravation.
The issue that has pushed me over the line is that over the past couple of months I have noticed cracks in my bathroom drywall. I called a contractor to investigate. Today the contractor and I discovered that Summit did not tape the drywall joints. Of course now the walls are cracking at these locations.
Buyer beware. I’ll be happy if I help at least one potential buyer to seriously think about whether or not they wish to hire Summit Contractors.

3 of 5 people found this review helpful.
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Company Response

This is a rather unusual review for Summit Contractors. However, we find it a great opportunity for us to showcase to our potential clients and fellow contractors that as much as you pay full attention to the details of each project and do your best to outperform, you can still end up with an unjust review.

As the owner of Summit Contractors, who has a reputation of providing outstanding services to its clients gaining us numerous 10stars reviews, it is with mixed emotions that I am writing this respond since we have a claim of not being satisfied with a project. Yet, I need to share these evidence to protect my hard working and professional team who have always made me proud and made our clients rave about the team and what they have created. We have a reputation of being honest and fair and with all due respect to the owner of the review, we decided not to respond with a stereotype apologetic reply, but to share our point of view with honesty and integrity.

Luckily as a part of our procedure we take photos of every project and job site before, during and after we are done. We would like to invite you to review the pictures of this project as we are proud of the job we have done and the professional measures we have taken for this project to come up with outstanding results within the quote and timeline. These pictures talk for themselves in proving that many of the indicated points on this review are false.

Please find the link to the photos of this project below and also a copy of the original zero score submitted review that we’re writing in respond to:

https://drive.google.com/drive/folders/1C3MTk3DzhFi1i-D8Jq6d-aOnxQXRNNL-?usp=sharing

In addition, I would like to point out the below regarding these photos relative to the comments made by the owner of the review:

1. The indication of the drywalls not being taped is FALSE. There are over 25 photos that show the drywalls have been carefully taped.
2. We gladly covered the claimed cost of the claimed damage to the bath tub although there was no evidence of the damage or invoice provided. (Proof provided in the pictures)
3. Claimed damages to the hardwoods and the door were minor scratches and we offered a free touch up, which was waived by the owner since he considered them minuscule.
4. The only claim that is close to an actual fact was a leak caused by the toilet valve failure which was taken care of immediately. (photo of the damage is provided and as mentioned it was fixed by us)
5. We trust that a zero score is unrealistic even when if the writer of the review is not fully satisfied with a job.
6. The owner of this review has never contacted us regarding any complaints or to ask for any kind of repairs since the completion of the project.
7. It is also indicated that thousands of dollars!!! were spent to fix these damages, yet he never contacted or claimed this damages, which is a highly unlikely behaviour when the claim is valid, specially after he had already been reimbursed for the bathtub immediately without any evidence. Can’t see why he wouldn’t communicate any other issue with us!

Given the evidence provided in the pictures from this project and the above details of the events as well as the unrealistic score, it seems to us that the writer of this review has been rather unkind about the service he has received from Summit Contractors. We trust in readers judgment to take this review with a more than a grain of salt!

Arash Nor

Owner
Summit Contractors

beverley in Old Toronto
beverley in Old Toronto
0 reviews Toronto, ON
10/10

Amazing Experience and End Result!!

I wanted to renovate my bathroom for years, but as a young female, it wasn't an exciting prospect to start inviting contractors over to have a look at my bathroom.
However, I saw that Summit had great reviews and decided to go for it - best decision.
They are so timely, and thoughtful. They think of every situation that could come up and make sure you make the right decision for what you are looking for.
The whole job was done in such an organized way, and they were so efficient. Would 100% RECOMMEND these guys. So so happy with the results.

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Company Response

Beverley, It’s an absolute pleasure to learn about your contentment with our service. Thanks for trusting Summit Contractors to create your ideal bathroom!

Best,

Summit Contractors
www.summitcontractors.ca
(647) 533-2940

Liz in Toronto
Liz in Toronto
1 review Toronto, ON
10/10

Bathroom renovation in an old house

Mine is the sort of project that I suspect contractors have nightmares about. The complete gutting and renovation of a small cluttered bathroom in a 110-year-old house owned by a picky person who spends way too much time looking at home design magazines and websites. Not to mention the yappy little dog who insists on getting underfoot.

Fortunately, I chose Summit Contractors to do the work. Arash , along with his team of highly skilled tradesmen, was infinitely patient and absolutely meticulous about not exceeding his original cost estimate, even when his own costs of doing the work and buying the materials grew because of unexpected challenges that are inevitable with such an old house. For example, the extreme slope of the floor away from the direction of the bathtub drain necessitated the installation of an expensive drop-in tub. Even then, the cost to me did not go up.

They did a beautiful job waterproofing the bath/shower enclosure, installing all new high-end fixtures and custom-made vanity (with a gorgeous stone countertop), laying tiles (floor and shower) and painting, all while doing their best to protect the rest of my house. Arash was always easy to contact when questions arose (including evenings and weekends), and did everything possible to ensure I was happy with the results.

I've always been leery about hiring contractors, and my past experience hasn't always been good. However, with Summit, my concerns were completely allayed as these are among the most honest, capable, hard-working people I've ever dealt with.

Thanks Summit for going a long way toward restoring my trust in contractors!

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Company Response

Liz, it was a pleasure working with you on your project. Thank you for trusting us to take on this complicated and challenging project and we’re glad to hear about your satisfaction with the final result. We really appreciate your feedback!

Summit Contractors

M: (647) 533-2940
E: info@summitcontractors.ca
W: www.summitcontractors.ca

Jennifer in Etobicoke
Jennifer in Etobicoke
0 reviews Toronto, ON
10/10

Renovated 2 bathrooms and basement

Summit did an amazing job! They were very focused on making sure all aspects of our renovation were perfect. They also offered great ideas when we were unsure how to achieve what we wanted. Arash was in constant communication with us as well.
There were no surprises in our final invoice and the project was completed in a reasonable amount of time.
I would absolutely hire them again if we decide to do more renovations in the future.

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Company Response

Jennifer, thanks so much for taking the time to leave this great review. It was a pleasure working on your project and we really appreciate your feedback.

Best regards,

Summit Contractors
www.summitcontractors.ca
(647) 533-2940

Jennifer
Jennifer
12 reviews Richmond Hill, ON
10/10

Excellent Contractor

Arash and his team did a great job on my condo bathroom -- I had them gut it, remove the too-small corner shower (which required them to cut a hole in my living-room ceiling to cap off the drain. Another contractor might not have taken this extra step, and I'd have had weird smells forever. The hole is patched and you would never know it happened), remove the tub and turn that space into a walk-in shower. Arash has a great deal of building experience and a good eye for design as well. When not on the job himself, he was in constant contact and was very responsive to all of my questions. He did what he could to keep me from spending too much money on tile and fixtures (LOL) -- even going to the tile store himself and insisting that they exchange the expensive tiles I'd chosen for a slightly different style that he explained would look better (I'll never know, but his choice was half the price). His team -- Amir, Sohrab, Payman, Fred -- others whose names I've forgotten -- are all very respectful and trustworthy, and good problem-solvers. They worked quickly, cleaned up daily and respected my condo's renovation rules. I would definitely use them again; in fact I'm waiting for a quote for another project!

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Company Response

Jennifer, thank you very much for taking the time to leave this excellent review. It was a pleasure working with you and we really appreciate your feedback.

Looking forward to working on your next project.

Best regards,

Summit Contractors
www.summitcontractors.ca
(647) 533-2940

Amir
Amir
0 reviews Aurora, ON
10/10

Bathroom Remodelling

I loved everything from start to end. Summit covered my floor with their special floor protection from my entrance door way all the way to the second floor where they renovated my two bathrooms. Arash and his team did an awesome job. They fulfilled all of my request and warned me not to use a certain tile which was my initial selection for the brick patterns and when they demonstrate the problem I saw how they would have looked if I was going to use them. They kindly take the time to help me to find the some similar looking tile without that problem, ( convex tile, cannot be explained how ugly it would have been looked to use them in staggered patterns) anyhow, they finished the project on time and always willing to listen and help, if they were against something they explained why, in a simple way that we understood what they mean. The whole project turn out to be more beautiful than what we expected originally. We feel so lucky to choose summit contractors since so many contractions seem to be a good fit initially but not all of them keep the same manner.
Thank you Arash and everyone else, for making this happen. Totally recommanded to anyone I know.

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Company Response

Thank you Amira,
I appropriate your great review and it was a pleasure to work with you. We wish you the best.
Summit Contractors,
https://www.summitcontractors.ca/
647-533-2940

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summit Contractors

'Providing top-notch services at competitive prices for over 12 years across the GTA. Summit contractors have been awarded best of HomeStars contractors for three years in a row since 2018. We specialize in quality home improvement, renovation and remodeling including bathroom renovation, full basement renovation, kitchen renovation and heating and cooling. Our professional team consisting of operating and project management, in-house trades, licensed plumbers, electricians, HVAC technicians and renovation specialists enable us to fulfill our clients’ needs within the budget and timelines with precision, clarity, a unique understanding of the design-build process.'

CATEGORIES
Bathroom Renovation, Kitchen Planning & Renovation, Basement Renovation, Cabinetry & Millwork, and Tile & Stone Contractors
SERVICES
Construction services; Residential/Commercial sector. We Do Bathrooms, Kitchens, Basements, Decks, Cabinets, Countertops, Custom Home Building, Demolition, Disposal, Drywall, Taping, Plastering, Electrical, Plumbing, Fencing, Laminate floors, Hardwood floors, Carpet, Foundation wall, Retaining Wall, Garages, Sheds, Handyman Services, Gas Fireplace Heating & Ventilation (subcontracted), Hot Tubs, Landscaping, Painting, Property Maintenance, Addition, Roofing, Sun Room, Carpentry, Framing, Tile, Water Proofing, Windows, Doors. Also provide a service for Home and business maintenance. We are your one stop shop for all your contracting needs.
SPECIALITIES
Remodeling, Home renovation, Basement Finishing, Construction, Contracting services, Build, Design, Maintenance, Additions, Carpentry, Framing, Drywall, Basements, Washrooms, Kitchens, flooring, Painting, Demolition
WEBSITE
http://www.summitcontractors.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MC, Cheques, Cash and e-transfer, Financing Available.
LICENSES
Plumbing & Electrical
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Years (Some Restriction will apply)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.