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HomeStars

Water Filtration & Purification

HomeWater

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93%

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Average customer rating:
9.2 10 (252 reviews)

Private User

Private User reviews , ON Joined 2016/10/14

0/10

Terrible customer support

Water Filtration & Purification review in

10/18/2017

-offered a lower monthly price but never changed billing
-scheduled appointment at a different time and date as what was agreed over the phone
-filters completely useless
-overall unhelpful when you need help

Job Price

Approximate cost of services:: $35.00

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Company Response: We are very sorry to hear that we did not meet your expectations. If you would like to speak with us about any concerns that you may have, please email us at purewater@homewater.com and provide us with the best contact telephone number along with your address so that we can locate your account. If you prefer to have us call during a certain time frame, please let us know and we will do our best to accommodate you. Once we receive your email, one of our Managers will contact you as soon as possible.

Mitchell in Toronto

1 review Toronto, ON Joined 2017/07/10

First Review

10/10

Whole home filter

Water Filtration & Purification review in Toronto

07/10/2017

We ordered this whole home filter system and we love it. Nothing to think about, they send you water filters every six monrhs
and it just gets added to your gas bill. So easy and convenient. Best investment we have made for our new home and family. Customer service has been excellent. Highly recommend this company.

Job Price

Approximate cost of services:: $40.00

1 of 3 people found this review helpful.

Was this review helpful?

Company Response: Thanks for the review! We're so happy that you enjoy the product.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HomeWater

We believe that the water we use in our homes should be just that - water. It doesn't need the extra stuff like Chlorine, Lead, Volatile Organic Compouns (VOCs) and countless other contaminants that so often end up in our water. We make filtration solutions designed to deliver great-tasting water ...

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

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