I contacted Tim on a Monday, and he (and his son) were able to drop by the next day to help me clear out a heavy mattress (with no handles) and old TVs from the basement.
They were on time, did the work quickly, and stayed within the quote (even when I threw in one more item).
Service was polite, clean (they made sure to wipe shoes before entering due to snow) and they wore masks (due to Covid lock-down).
I had called a few companies, and Tim's quote was in the same ballpark as the others (got some higher quotes, and some lower).
The reason I chose Tim was that I knew he would be coming, instead of a big company sending in a random crew.
I would not hesitate to contact Junk Canada again.