- Approximate cost of services:
- $200.00
- Company Response
Hi there, thank you so much for letting us know that our students did a good job! We appreciate your support - Student Works
Hi there, thank you so much for letting us know that our students did a good job! We appreciate your support - Student Works
Gutter and deck cleaning; driveway and walkway cleaning
Hi, we are so happy that Faraz and his team did such a great job! Thank you very much for your kind words and support - Student Works
Window and Eavestrough Cleaning
Hi Kate, we are very happy to hear that! We hope to hear from you about any future projects you may have! Thank you for your support - Student Works
Eaves Trough Cleaning and Vine Removal
Hi, we are very happy to hear that Cooper and his team received such a great review! Thank you very much for supporting our students during this time - Student Works
Hi Kathleen, we apologize for our team leader's lack of action. Can you please contact us with your contract number to discuss this further? Was this a job done in 2018 or 2019? Our toll free number is 1-800-465-2029. Thank you - Student Works
Hi, We are terribly sorry that your experience was a bad one. We would like to hear from the manager and speak to them about the experience. Can you please call the head office at 1-800-465-2029 and let them know about your experience and who did the work for you? Thank you - Student Works
Hi Dana, thank you so much for taking the time and leaving us a review. We really appreciate it! Enjoy the rest of your summer - Student Works
Exterior window and siding cleaning
Hi Gina, thank you for leaving us a kind review! We appreciate the support - Student Works
Hi Leslie, thank you so much for the kind review and for recommending us to your friends and neighbours! - Student Works
Good morning, to resolve this complaint, we contacted Bob to schedule a date/time for a 10 minute drop-in for us to come back to finish his project.
Unfortunately Bob denied us to do his touch ups as he mentioned his schedule is too busy to have us in. We suggested that we could come back to do the touch ups without Bob home, however, he refused to have our students there without him home. The only option we were left with to resolve his complaint due to his incomplete project was to offer Bob an appropriate discount for the two exterior windows that were left uncleaned out of the 45 windows on his home. We offered Bob what we feel was an overly fair discount of 15% off, which he refused as he argued that he deserved a full refund for the project.
Unfortunately, after our conversation with Bob his remarks regarding calling him rude and the amount of complaints we received was fueled by potentially frustration and an outcome with no resolution. We apologize Bob that we could not satisfy your needs during your exterior window cleaning project and will still honour your 15% off discount or to have our student crew come back to finish your project.
Student Works Window Cleaning is looking forward to serve you. Since 1981, Student Works has been providing homeowners with quality home services across Eastern Canada. We carefully recruit and train highly motivated and hardworking University and College students who are committed to running a successful business and earning money to pay for their post-secondary education.
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Whether it is for spring-cleaning, gutter cleaning before the fall, or to stage your home to increase resale value, Student Works is the clear choice for your window and eaves trough cleaning. With diligent and enthusiastic university students, coupled with over 35 years in the home services industry, we provide a superior service.
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We are committed to our customers. With over 5000 customers annually, we have a proven track record of success. You can rely on us to provide a quality service at a competitive price. All our work is backed by a satisfaction guarantee!
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We ensure that we take time to do the work properly. Our carefully hired and trained crews provide a professional quality service. Our number one goal is your satisfaction from start to finish – not just with the finished product, but the entire process.