Sewerheroes Ltd.

Drain Services
Airdrie AB T4A 0J7
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Drain Services
Sewerheroes Ltd.
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Sewerheroes Ltd.

Average customer rating:
10 10 (45 reviews)

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Kris
Kris
0 reviews Calgary, AB
10/10

Clear clogged basement drain

Joey was friendly and polite during the service call. He quickly diagnosed the problem, and worked to get the drain operating properly in an efficient manner. I’d recommend this company for both emergency and preventative maintenance plumbing services.

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Company Response

Hi Kris, thanks for taking the time to let us know how your experience was! We were happy to get your clogged floor drain flowing!

Geoff
Geoff
2 reviews Calgary, AB
10/10

Sewer blockage

Very happy with the service Joey provided. He is friendly, very customer service oriented and actually takes the time to listen and understand customer concerns. He is tidy and respectful of the work area and did not object to me looking over his shoulder and asking questions. Would be happy to use his services again. Highly recommend.

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Company Response

Geoff, thank you for the kind review! It was a pleasure working with you, glad to get your toilet line up and running!

Happy flushing!

dk
dk
4 reviews Calgary, AB
10/10

Great Service

I received a quick response to an issue with our toilet clogging easily. Although it wasn't urgent, Joey offered to come as soon as possible and my schedule was accomodated. I had an additional request last minute and Joey got me the item on his way. My toilet issue was thoroughly investigated and fixed and everything is working great. Thanks!

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Company Response

Appreciate the time you took to review our service! Glad we were able to get your toilet back up and running. Happy Flushing and thanks for choosing Sewerheroes!

burningham4
burningham4
1 review Calgary, AB
10/10

Plumbing

Very impressed with the level of service and professionalism received from Joey. Upon placing a call to have roots causing drainage and flooding in my basement resolved, Joey arrived in under an hour and cleared approximately 80 ft of roots that had been creating the blockage. Thanks Joey, we appreciate the excellent customer service and your expertise. Katherine

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Company Response

Hey Katherine! Thanks for taking the time to share your experience with us. We were happy to help you get your rental property back up and running!

Thanks for choosing Sewerheroes!

Brad
Brad
2 reviews Calgary, AB
10/10

Great again

Had an unexpected backup in our main sewer line this past weekend. Having been very happy with Joey's work last time, I called him directly this time around. He was at our house within a couple of hours and had the drain cleared in no time. For a Saturday last-minute repair it was very affordable and the job was done great. Hoping I don't need him again for a few years, but will definitely be my first call again next time.

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Company Response

Hey Brad, really appreciate the time you took to review your experience with us! We are happy to help any day of the week at any time!

Private User
Private User
Private User reviews Calgary, AB
10/10

Sewer Main-line Clear

Service was great. Joey was on time (during rush hour) and walked me through the service noting potential problems and solutions. Perhaps the most appreciated, was when he admitted not knowing the answer to a specific question and deferred me to an expert in that field. Hallmark of a professional.

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Company Response

Appreciate the positive review! Thanks for choosing Sewerheroes!!

Cheryl in Calgary
Cheryl in Calgary
2 reviews Calgary, AB
10/10

Cleared Blocked Kitchen Sink

Outstanding service at a very reasonable price! Joey responded quickly to both my request through Homestars and a voice message left on his phone to clear my blocked kitchen sink drain on a Saturday evening. Since he was doing another big sewer backup job, I was fine waiting until the next morning. He quoted me a very reasonable, flat price for the job, as opposed to the outrageous, overtime hourly price quoted by another company and advised he would contact me the next morning. He called at exactly the time he said he would the next morning and arrived exactly when he said he would. Within an hour he had the blockage in our kitchen sink cleared and also provided us with good advice about using our garburator. Joey is prompt, knowledgeable, professional. We were extremely impressed with his work, his customer service as well as his pricing. Although I hope that I don't have the problem again, Sewerheroes is definitely who I will call in I do. I do not hesitate to recommend Joey!

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Company Response

Hey Cheryl, Happy to help! i really appreciate the time you took to review our service!

Kathryn in Calgary
Kathryn in Calgary
1 review Calgary, AB
10/10

Clogged drain with sewage backup

Absolutely wonderful service! After 4 hours of trying to clear the line myself (never again) I called Sewerheroes. Joey took my call at 3 am and was so supportive, we decided it could wait till morning and he arrived at 9 am on a holiday. I can't say enough about what an amazing job he did. Joey is extremely professional, knowledgeable and personable. He took the time to walk me through the whole process and explained the big picture. To date I have spent a fortune over the past 13 years on the same issue, this is the first time I felt I finally had a handle on the problem and knew what to do going forward. Joey actually had the best rates and quality of service over anyone I have used in the past as well as top of the line equipment. Such a positive experience, thanks again Joey!

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Company Response

Hi Kathryn, thank you for leaving such a wonderful review and sharing your experience. I'm glad I was able to solve your pesky drain troubles. I put customer experience and satisfaction as my priority, and your review reaffirms the hard work i put in every day, so thank you for that. Happy flushing!

-Joey
Owner
Sewerheroes Ltd.

Terence Krishnasamy from Calgary
Terence Krishnasamy from Calgary
1 review Calgary, AB
10/10

Sewerhero saves the day

Honesty and integrity sums up my experience dealing with Joey. I'm really impressed with the service! If you're looking for someone to take care of your plumbing issues look no further, Sewerhero is there to save the day.
He came to our place the first time but didn't charge us anything as the problem was a frozen main drain about 40ft out. He took the trouble to call the city to have them come to our place to see what they can do. Throughout this time he followed up with us to make sure we were taken cared of. When the city didn't find any issues (the ice cleared out by itself), he came back the next day with his camera to inspect the main drain and confirm his theory about the drain being frozen. He also took the time to clean up some roots that he found in the drain. For all this work he only charged us what he quoted when I first called.

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Company Response

Hey Terrance, appreciate you sharing your experience with us! Customer service is our number one priority, we always do what’s best for our clients! Thanks for choosing Sewerheroes!

Brad
Brad
2 reviews Calgary, AB
10/10

Drain unclogging

Great communication up front; on time; friendly; work done fast and right - couldn’t have been any better.

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Company Response

Hey Brad, glad we were able to fix your toilet! Thanks for choosing Sewerheroes!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sewerheroes Ltd.

Sewerheroes is a locally owned Drain cleaning company based out of Airdrie. We also service Calgary with no travel charge. Drain cleaning isn't a division of our company, IT IS our company. We have over 10 years experience in the business, fully Licensed and Insured. We provide fast, dependable and affordable emergency drain service for residential and commercial.
***
Commercial and Residential
-Toilet
-Kitchen Sink
-Bathroom Sink
-Laundry Line
-Shower/Bathtub
-Main Sewer
-Urinal
-Floor Drain
-Dishwasher Line
-Grease Trap outline
You name it we snake it!

CATEGORIES
Drain Services
SERVICES
Commercial and Residential Drain Services
WEBSITE
https://www.sewerheroes.ca
PAYMENT METHOD
Visa, Mastercard, American Express, Discover, Cash, Interact E-Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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