Gabriel replied very promptly to my enquiry. Arrived on time, no fuss or bother, even though it meant struggling through the vines over our deck.
Thank you Ilze! We look forward to working with you again soon.
Gabriel and his wife Andrea are a great team. They
accommodated my date and did a perfect job on the double height windows in the condo. I highly recommend their window washing services and will use them again.
Thanks Clearly Clean!
It was our pleasure working with you. Enjoy your clear view!
The service from Clearly Clean was courteous and professional. Gabriel arrived with full PPE and took great care of the windows and skylights in my home. Andrea was a pleasure to coordinate with on the phone. Would recommend.
Thank you for your kind review! We look forward to working with you again soon!
Had to reschedule several times due to weather. Really good communications & follow up. Much appreciated
Thank you Anne for your kind review! We look forward to cleaning your windows again!
They did a great job on all of the windows but one, which is seemed to us they missed. It was a window that was hard to reach.
We contacted them about it and they replied "Most of your windows had cement on them or construction debris. This cannot be removed by a regular cleaning (which is what I did and charged for). A post construction cleaning is an additional fee." Given that all of the other windows were noticeably better, but this one not, it seems to us that they missed it and are unwilling to come back to fix the problem.
I am sorry you were not 100% satisfied. As the business owner and the sole worker (as I have no employees or middlemen), I am absolutely confident in the service I provided. I am sorry your high expectations were not met. It can be compared to going to the dentist for teeth whitening and having the expectation your teeth will become as white as a sheet of paper when it is not possible if you consider the age, wear, tear and condition of your teeth. But then your dentist advises that the only way to have your teeth that white is to pay a premium and place veneers. Such is the case with the service I provided.
I did a regular window cleaning which does not remove all post construction dust, cement, and glue on your windows. Some windows were dirtier than others.
Again, as outlined in the signed estimate terms and conditions:
"By signing below, I understand that final results vary depending on the age, condition, type of window, the last time they were cleaned and if there are any mineral deposits."
Your final results were affected by the fact that your windows were in a post construction condition. The fees agreed upon were for a regular window cleaning. It did not become apparent this was post construction until my arrival. But I honoured the fees quoted and the type of service requested. Again, I stand by my work and apologize for your lack of satisfaction.
They were on time, quick and thorough. They were polite, friendly and professional. I will use them again.
Thank you Margaret for your kind review. We look forward to cleaning your windows again!
Welcome to Clearly Clean Window Service. I offer professional window cleaning services for residential, commercial, and post construction projects in the Greater Toronto Area. All contracts and services are performed by me personally. No middlemen or employees. Just me. It is that simple. You can rest assured I will make you and your windows shine right every time! Text, Call or Email me for your free quote. You will not be disappointed!