Detailed Maids

House & Apartment Cleaning
2300 Yonge Street, Suite 1600 Toronto ON M4P 1E4
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Reviews for Detailed Maids

Average customer rating:
9.9 10 (98 reviews)

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Elio
Elio
1 review Brampton, ON
10/10

total cleaning of the house- Spring Cleaning

Petra and her team did a fantastic cleaning of my house they are the detail in detailed cleaning. We have used other cleaning services but none matches the detail done by Detailed Maids.

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Company Response

Hi Elio
Thank you for your kind words. It was a pleasure dealing with you and your family.
Sincerley,
Detailed Maids

Sastry in Toronto
Sastry in Toronto
3 reviews Toronto, ON
10/10

Very professional and Great service

It was great right from talking and scheduling appointment with Petra. They were on time for the job as communicated and did a beautiful job of cleaning our basement.
I will hire them again in future and will recommend them.

Review has 1 previous version
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Company Response

Hi Sastry, thank you for taking the time to write us a review. We were happy to help with your basement cleaning.
Sincerely,
Detailed Maids

Shahdab
Shahdab
1 review Toronto, ON
10/10

Deep Clean Apartment

Detailed Maids did fantastic job of deep cleaning our apartment. They were very punctual and communication with Petra was excellent. She was always responsive and helpful. Both Petra and Natasha did a terrific job of cleaning. So we decided to hire them for regular cleaning. I would definitely recommend them.

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Company Response

Dear Shahdab
Thank you for the review. Your beautiful home makes our job easier.
Sincerley,
Detailed Maids

Tommy (.
Tommy (.
2 reviews Toronto, ON
10/10

Move in cleaning

She absolutely did an amazing job
thru-out the whole house, this house was in terrible shape and needed alot of TLC and she was here to deliver. She was on time (actually earlier then expected) very very polite, and the price was very good, definately would give other companies a run for their money... I'm a realtor and I've been thru many cleaning companies before and if someone were to ask I would definitely recommend her. Keep up the good work.

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Company Response

Dear Tommy
We work really hard to provide the best cleaning service possible, so I am glad to hear that you were very satisfied with the move in cleaning we provided. Thank you for your feedback.
Sincerely,
Detailed Maids

Alvin  in Woodbridge
Alvin in Woodbridge
10 reviews Vaughan, ON
10/10

House Cleaning

Petra did a great job cleaning the house and was very thorough. She was responsive and accommodating from the beginning when I was looking at getting a quotation to when the work was finally done. I would definitely recommend the company and will use them again when needed.

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Company Response

Hi Alvin. It was our pleasure to clean your home. Thank you for your kind words.
Sincerley,
Detailed Maids

Ilana k.
Ilana k.
3 reviews Toronto, ON
10/10

Whole House deep cleaning

Petra and her team was both technically excellent and highly professional. They were on time, able to provide a pretty accurate quote before they came, didn't charge anything until they confirmed that I was 100% satisfied with the work, accomodated our need to use certain rooms and come and go as they cleaned. The house is SPOTLESS. They clearly are meticulous and they were also very specific in terms of what they were to do (in just 5 min we walked through the house together and they ensured they knew exactly what we needed for each room). Overall I couldn't really ahve asked for them to do a better job. Outstanding.

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Company Response

Dear Ilana!
Thank you for the wonderful review! We are happy to hear that you were very satisfied with the work we have done cleaning your beautiful home. We look forward to see you in the future.
Sincerely,
Detailed Maids

V.
V.
1 review Richmond Hill, ON
10/10

Condo Cleaning

Petra is a reliable, responsible and a caring individual. She listens to your requests and executes wonderfully. I love that Detailed Maids uses natural products and takes the time to clean your space with care, kindness and precision. I have, and would continue to recommend Petra from Detailed Maids to anyone looking for affordable, speedy, reliable and quality service!!!

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Company Response

Thank you for taking the time to share your experience with Detailed Maids. We look forward to your next appointment V. :)

Nancy
Nancy
3 reviews Toronto, ON
10/10

Move in clean

Petra was professional, curteous, and reliable. Extremely thorough move in clean. She even vacuumed the overhead ledges. Would highly recommend.

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Company Response

Enjoy your new home and we look forward to your monthly cleaning appointments.

Lily in Toronto
Lily in Toronto
1 review Toronto, ON
10/10

Nice job!

Like Petra and her coworker, they are professional and nice, finished the job on a timely basis, made my condo looks like a brand new one. Very satisfied with their job, will definitely recommend to my friends! Well done Petra!

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Company Response

Hi Lily, thank you for taking the time to write us a review. We were happy to help with your move out cleaning.

Private User
Private User
Private User reviews Toronto, ON
2/10

Absolutely horrible!

This gal should not be in the cleaning business. I can't even believe she would call herself cleaning professional. I overpaid for services and in the end the work was below standard. Who are these reviewers singing her praises? I fell for it and decided to hire her based on the great reviews but I so regret it. After charging me for almost 10 hours of cleaning a less than 1500 empty house (no dusting or tidying up etc) I spent hours cleaning after them. I'm still not finished because the place doesn't feel clean (kitchen surface area feels slimy etc). No deep cleaning and the floors were untouched. Granted she's super nice but don't fall for it - nice won't get your place clean.

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Company Response

Thank you for the review and we appreciate the feedback.

Initially when we were discussing the cleaning you mentioned it’s a move in cleaning. Due to unforeseen delays in your reno we did postpone 3 times and incidentally did not adjust the price considering it was actually a post renovation clean. You received a total of 17.5 man hours of cleaning and paid $285.

When we entered the house and did a walk through with you we said right away that the cleaning will take longer than initially estimated (6.5 hours) and you said it’s ok if we stay additional 3 hours to finish everything and that floors are the least important and if we don’t have time to clean them it’s ok. We quickly realized that due to the condition of the home we would require more time to complete the work properly. We made every attempt (call, voicemails and text) to connect with you for 2 hours to say that we needed more time to finish everything. We decided the right thing to do is stay but did finally leave at 9.5 hours point that we understood you allowed us to take for the cleaning.

The next day you contacted us that you were not happy with the cleaning, even though you allowed us only certain amount of hours to do the cleaning and we were not able to finish everything in that amount of time, we came to your house that same afternoon and re-cleaned certain areas. We stayed for extra 8 hours at our own cost. We followed up with you a day after the cleaning to see if everything was ok and you said you are out of town returning after the weekend and will get back to us then. We never heard back from you and our last conversation was at the end of July.

We're very sorry to hear of your dissatisfaction and truly felt we went above and beyond considering we also fixed your entrance lock and working in a safety hazards i.e. your stairs were not finished and there were nails sticking out of every stair from top to bottom and were cleaned nonetheless.

We wish you the best and hope you enjoy your home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Detailed Maids

Detailed Maids is a cleaning company that focuses on Details, Quality, Consistency, Efficiency, Reliability and Honesty.

The company was founded in January 2017 by a lady who has had many years of cleaning experience working for high-end cleaning corporations as Quality Assurance Manager and Customer Service Representative.

So, after numerous years of experience she decided to take all her knowledge and create a company that has both HIGH-END QUALITY CLEANING SERVICE and VERY KNOWLEDGEABLE CUSTOMER SERVICE REPRESENTATIVES.

So, when you call Detailed Maids, you are able to speak to someone who did the cleaning themselves and who understands your need and concerns. Someone who has the expertise to answer all you questions. Why is that important? Because we want to help you save time instead of spending more time searching and testing out other companies.

Get everything you need by calling only one cleaning company -> Detailed Maids.

What makes us different?
1) CUSTOMIZED CLEANING PLAN - cleaning plan that is tailored according to your cleaning needs
2) VACUUM WITH HEPA FILTERS - Our commercial grade vacuum with HEPA filters help us not only clean your floors but the air in your home as well. Reducing the number of harmful airborne particles helps you and your family breathe easily.
3) ECO-FRIENDLY CLEANING PRODUCTS - We love to clean your home without harming your health and the environment, but at the same time we want to leave your home spotless. That is why we went above and beyond to find the best of both worlds. Our cleaning products are 100% eco-friendly which makes them safe for you, your family and your pets.
4) COLOR CODED SYSTEM - We use color coded cleaning system which reduces bacteria cross-contamination between high and low-risk areas creating a healthier and more sanitary environment. That way you can be 100% confident that the cloths from your bathroom will never touch your kitchen counter tops.
5) NO CONTRACTS OR SERVICE AGREEMENTS - All of our clients have the right to cancel our services at any time, change cleaning frequency and reschedule their appointments as many times as they wish. That is how confident we are about our service.
6) NO HIDDEN FEES - The quote you receive over the phone or email is what you will be paying. No surprising charges on your credit card.

WHY DETAILED MAIDS?
-We clean your home top to bottom, left to right. We do it all. As simple as that.
Call us today to book your home cleaning.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Eco-friendly cleaning products
SERVICES
Home Cleaning, Weekly, By weekly, Monthly cleaning, One Time Cleaning, Move-in and Move-out Cleaning, Post Renovation Cleaning
SPECIALITIES
Thorough and efficient home cleaning services
WEBSITE
https://www.detailedmaids.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Visa, Master Card, Cheques and Cash
LIABILITY INSURANCE
Yes
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix, free of charge.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.