Air Point Heating And Cooling Inc

Heating & Air Conditioning
Vaughan ON L4K
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Heating & Air Conditioning
Air Point Heating And Cooling Inc
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Reviews for Air Point Heating And Cooling Inc

Average customer rating:
10 10 (361 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner replacement

After our air conditioner started performing poorly, I reached out to Air Point for an inspection. Greg arrived within the appointment window and quickly went to work diagnosing the issue - low refrigerant. Greg was happy to answer all of our questions and provided a recommendation and quote, with really no pressure. The quote wasn't the lowest we received but I sensed that Air Point's service was worth the little extra money. After some discussions, we opted for a replacement.

Two days later, Vadim and Sasha arrived promptly at the scheduled time and began work, quickly and efficiently. They laid drop cloths and took care to make sure they didn't damage anything. Vadim explained all of the work they were doing and took the time to show me some changes in my A/C set up. The new A/C works great!

I'm very happy with the service I received and the follow up from the office. Highly recommended.

Approximate cost of services:
$4,500.00
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Company Response

Hello,

Thank you for sharing your experience with us. We are happy to hear our team was able to find a solution that is best fit for your home followed up by a fast, high quality installation. Your feedback is valuable to us and ensures we continue to provide the highest of quality in our consultations and services. We strive to provide you with the value you deserve and are always looking for ways to be the best in the market. Please do not hesitate to reach out if you have any questions or concerns and we look forward to servicing all of your future HVAC needs!

Best regards,

Airpoint team

Avi
Avi
1 review Toronto, ON
6/10

They did a good job on repair but left a big mess in the back yard

They fixed a broken vent outlet, did a tune up on the AC and insulated the coolant tube. The workers were very friendly and did a good job. However, when they insulated the coolant tube they left a lot of scattered black foam scraps all over our deck. It took me about 20 minutes to clean it all up.

Approximate cost of services:
$300.00
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Company Response

Hi Avi,

Thank you for leaving us this review. We are pleased to hear that our team was friendly and did a good job. We sincerely apologize for leaving anything behind, we strive to provide clean services with every job we do, and we will work even harder to ensure our services are followed up with a reassessment to ensure we leave nothing behind. We are always extremely scrupulous in our attention to sanitary detail and will continue to strive for cleanliness throughout the service. If you have any questions or concerns please do not hesitate to reach to out.

Best regards,

Airpoint team

Jeff
Jeff
2 reviews Toronto, ON
10/10

Air Conditioner Repair

During the late summer of 2022 our air conditioner had ceased functioning. In order to assist us on such short notice, Air Point Heating and Cooling Inc went above and beyond. Gregory, a service technician, and Katerina, a member of the office staff, were both incredibly courteous, efficient, and reasonable in their repair costs. Gregory cleaned out our unit, changed our air conditioner's "starting capacitor," and then carefully put everything back together. We definitely value the service they provided and will continue to utilize and advocate for Air Point Heating and Cooling Inc among our friends and family.

Approximate cost of services:
$240.00
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Company Response

Thank you Jeff for taking the time to write this review. We are glad our team went above and beyond to provide you with the value you deserve. Your feedback is important to us and will help us continue to provide the best services in the market.

Ralph in Toronto
Ralph in Toronto
1 review Toronto, ON
10/10

Recommended company for all your HVAC needs

We needed to have air conditioning installed for our house in 2021.
A consultant came to assess the situation and give us some advice and pricing.
His explanations of the options were clear and professional.
The installers came at the appointed time and installed the equipment in a timely fashion. They were courteous and respectful of our house and cleaned up after themselves.
Minor issues were dealt with promptly, cheerfully and without fuss.
I was so pleased with this companys work that I hired them to do our annual fall checkup for the furnace. The technician arrived on time, did the checkup promptly, explained what had been done and gave good advice.
The office called this summer (2022), a year later, to schedule the first (free) checkup on the air conditioner. Again, the technicians arrived on time and did what they had to do in an efficient and rapid manner.
This company is on top of things. Their prices are competitive, and their service is second to none. Everyone who works for them is courteous, helpful and cheerful and seems to be happy with their job. I recommend them without any hesitation.

Approximate cost of services:
$5,250.00
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Company Response

Wow! Thank you Ralph for this amazing review and for taking time to write it! We appreciate you being our loyal client and continuing working with us! We, at Air Point Heating and Cooling, take pride in our work, as we strive to provide only the best service, with competitive pricing and professionalism of our techs. But our main goal is to make our clients feel comfortable, so we are making sure that the work is explained by our staff at their best ability. We hope that nothing changes in the future and we continue being second to none with our quality of work, pricing and attitude! Again, thank you for sticking with us and we hope to be of service for any future of your HVAC needs! Happy weekend!

Kathryn A
Kathryn A
5 reviews Toronto, ON
10/10

Air ducts moved

For nearly 20 years I have been wanting to move an air duct located in the middle of the house which was in an awkward place. A kitchen reno finally prompted me to get it done. I researched companies on HomeStars and found the reviews of Airpoint to be very reassuring.

A very helpful representative came out to assess the situation and offer a quote, which was very reasonable. I needed the work done quickly and this company was very accommodating. The team that did the work were very efficient. They even noticed a leaky pipe in the ceiling that I was un aware of and repaired it.

I would gladly recommend this company to others.

Approximate cost of services:
$1,300.00
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Company Response

Thank you, Kathryn, for taking time and leaving us such a great review! At Air Point Heating and Cooling, we take our client's needs very seriously. We understand how even the most needed repairs can be inconvenient, time/money consuming, how they disrupt the well planned routine, so we do everything in our power to provide professional, quick and money-wise solution, allowing our clients to proceed with their day worry-free. We thank you for trusting us and for choosing Air Point Heating and Cooling Inc and we will be happy to help with any of your future HVAC needs!

HO n2y
HO n2y
1 review Markham, ON
10/10

Installation of new a/c and furnace

Airpoint Heating and Cooling recently installed a A/C andFurnace I was so impressed with the pleasant attitude , knowledge and professionalism of the entire team the office manager Katerina , engineer Mike and service technicians Dave and Dan .As a senior citizen I am happy to highly recommend this company

Approximate cost of services:
$7,500.00
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Company Response

Thank you for your kind review and for choosing Air Point Heating and Cooling Inc to provide you with the installation! In our company we strive to provide only best quality, the most fairly priced and the friendliest service! our technicians are licensed professionals and are happy to explain the details! Everyone on our team are taking closely the problems of our clients, and we do our best to solve them quickly and most pleasantly for our clients! Again, thank you for choosing Air Point and we hope to see you in future for any of your HVAC needs!

jeff albert from Vaughan
jeff albert from Vaughan
7 reviews Vaughan, ON
10/10

Outstanding company

This is the 3rd time utilizing their services and I continue to be extremely satisfied with their high level service. From the people that answer the phone to the service technicians, this company is absolutely in a class by themselves. No, they do not pay me to write these reviews, they just know how to look after their customers in a timely, efficient, and fair $$ manor. FYI, my system works great, but I decided after 8 years to upgrade my humidifier. Thanks Alex for doing a great job and cleaning up after yourself. Jeff -Thornhill

Approximate cost of services:
$950.00
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Company Response

Thank you, Jeff, for being our loyal client and for taking your time to leave us such a great review! We, at Air Point Heating and Cooling, are taking the comfort of our clients seriously and close to heart. We take pride in the quality of our work, in the professionalism of our staff and in loyalty of our clients. We do our best to live up to the high standards and expectations of our customers, and strive to provide only the best service at the reasonable pricing. Thank you for staying with us and we hope to be of service in future!

Nigel S
Nigel S
1 review Georgina, ON
10/10

Replacement Furnace and AC

I finally settled on Air Point for a furnace and AC replacement as I found their quote to be very fair considering the high quality of the materials. I was not disappointed by a long shot. Their team showed up exactly on time (no 4 hour window like other companies) and immediately covered all the flooring to protect it. The installers were very experienced as they worked as a team without someone telling them everything they had to do. They had the whole system replaced in around 6 hours from start to finish. When I spoke to the installers they told me that they only install the higher end products as they didnt want to come back for warranty work (even though they give a warranty) as that only means they have an unhappy customer and they dont make money on warranty work so neither side wins. I cant speak high enough for this company both for the office staff and their installers. I recommend anyone should give them an opportunity to quote on any HVAC work. Thanks Air Point!!!

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much, Nigel, for this wonderful review and for trusting Air Point Heating and Cooling with your new equipment! We do take pride in our work, our specialists are licensed technicians, who take very seriously the comfort of our clients, so we do everything in our power to leave your home as clean as we have come to. You are absolutely right: we provide high quality installations. We do take the responsibility for our work and we want you to be happy with your equipment. We are all thrilled that you enjoyed using our company and we do hope, that if you have any other needs in HVAC services, you will be calling us :-) Again, thank you for choosing Air Point and thank you for taking time in leaving us this amazing review, which was such a joy to receive!

Albert in Mississauga
Albert in Mississauga
1 review Mississauga, ON
10/10

Great service!

I installed a new A/C with this company. The service was great throughout: consultation by a qualified and friendly engineer, selection of models, and scheduling of the appointment.
The crew came on time and was quick, efficient, and considerate. They explained all the works they were going to do. They cleaned everything afterwards.

Approximate cost of services:
$3,750.00
1 of 1 people found this review helpful.
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Company Response

Thank you, Albert, for choosing Air Point Heating and Cooling to provide you with the installation! We appreciate you leaving us such a great review! In Air Point Heating and Cooling, we take pride in the professionalism of our personnel. We value comfort of our clients, so we strive to provide fast, high-quality and worry-free service (including your space as clean as before we come). Thank you for trusting us with the installation and we hope to be of service for any future of your HVAC needs!

Joe
Joe
1 review Toronto, ON
10/10

AC / Furnace Maintenance

It was a pleasure working with Air Point. From the HomeStars messaging /calls with Katerina to the service call with Michael - could not ask for better team. Polite, punctual, knowledgeable, personable.

Katerina was VERY accommodating with dealing with my plethora of messages through HomeStars and few calls. Timing worked out very well, communication was very clear and responsive!

I found that it was easy to have a lot a trust with Michael from our conversation about his findings with the AC and Furnace during the inspection/maintenance check.

Will certainly call Air Point in the future.

Approximate cost of services:
$200.00
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Company Response

Thank you, Joe, for your kind review and for trusting Air Point Heating and Cooling with the installation! We are thrilled to hear that you are satisfied not only with the installation, but with all accompanying process! All our staff at Air Point takes the needs and the comfort of our clients seriously, and we strive to provide fast, high-quality and simply friendly service. We hope and ask you to contact us directly for any future of your HVAC needs! We are always here to help. Thank you for choosing Air Point Heating and Cooling!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Point Heating And Cooling Inc

Air Point, Toronto heating & cooling company is proud to be serving residential and commercial customers all over the Ontario area. We have years of experience and a flawless reputation. We are here to help you with your air conditioning and heating needs. Our experts are prepared to help you with the sale, service, and installation of the ideal comfort system for your home or business. Air Point heating & cooling experts offer the latest products to keep your home or office as efficient and environmentally friendly as possible.

Indoor comfort for your home or business is a significant part of your daily life. From heating to cooling, humidification to air purification systems and servicing your equipment, selecting the right company is just as important as choosing the right equipment.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Fireplaces, Water Heaters, Tankless, Air Quality, Ductwork and Controllers
SERVICES
Air Conditioning Installation, Air Conditioning Repair, Air Conditioning Replacement, Heating System Installation, Heating System Repair, Heating System Replacement, Furnace maintenance, Furnace installation Custom Ductwork
BRANDS
Carrier, American Standard, Mitsubishi, York, Goodman, Continental, Napoleon, Noritz, Navian, GSW, Vanee
SPECIALITIES
Get a free humidifier with installation of any Furnace and Air Conditioner together Get free thermostat with the installation of any Furnace or Air Conditioner Get 10 years parts free and up to 10 years labor extended warranty from manufacturers. Call us for details. Install new Furnace and get first maintenance for free Install high efficiency equipment and get up to 2000$ in rebates
WEBSITE
http://airpoint.ca/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
24
PAYMENT METHOD
Visa, MasterCard, Cheque, e-transfer, cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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