Edmonton Fireplaces

Formerly Flame on Professional Fireplace Services
Fireplaces
Edmonton AB T5M 3E9
Write a Review
Write a Review


HomeStars
Fireplaces
Edmonton Fireplaces
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

82%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Edmonton Fireplaces

Average customer rating:
10 10 (85 reviews)

Sort by

Roberto  in Edmonton
Roberto in Edmonton
1 review Edmonton, AB
10/10

Wood Stove Purchase and Installation

Jason is very knowledgeable and a pleasure to deal with. From first point of contact we felt at ease. Jason's suggestions and recommendations were very helpful. We are extremely happy with the unit and clean professional instal. We would definitely recommend Edmonton Fireplaces to all our family and friends.

Approximate cost of services:
$4,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Roberto,Glad to hear you are satisfied with the with your new wood stove installation.I know you will be enjoying this wood stove for many years to come.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.

Pedro in Edmonton
Pedro in Edmonton
1 review Edmonton, AB
10/10

Gas fireplace repair

We had a basement gas fireplace that needed repair. We had Jason come in to have a look at it. He then ordered the parts and we scheduled the repair. Jason showed on time, replaced what he said he would replace, at the cost he had quoted. He offered to give a quick clean to the upstairs fireplace and while doing that found a faulty switch. He had a switch and in 10 min he took care of that too. Great experience. Highly recommend Edmonton fireplaces.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Pedro,
Glad to hear you are satisfied with the service provided.I hope that you are enjoying the new conversation kit that was installed in your majestic direct vent gas stove .Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.

Omar&Fatima in Edmonton
Omar&Fatima in Edmonton
1 review Edmonton, AB
10/10

Fireplace replacement

We contacted Jason to replace our old gas fireplace with a newer fireplace.
Jason is very professional and knowledgeable,and answered all of our questions,He did a fantastic job and cleaned up thoroughly.
I would definitely recommend him.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi Omar and Fatima,
Happy to hear you are satisfied with the services provided.Love the new contemporary gas fireplace look in your home and I know you will be enjoying this gas fireplace for years to come.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.

Private User
Private User
Private User reviews Edmonton, AB
10/10

New look in no time !

Called Jason with a fireplace not lighting
He came within hours and quickly had corrected the problem, cleaned the fireplace, sprayed it black.,and rearranged the logs. It looks like a new fireplace!
Very knowledgeable, works efficiently and used proper safety protocol. All at a very fair price.
Would definitely recommend Jason.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hi Sandi ,
Glad to hear you are satisfied with the fireplace service provided.It's always nice to hear my customers feed back and I hope the new look helps sell your home.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces .
Regards
Jason

Margaret in Edmonton
Margaret in Edmonton
1 review Edmonton, AB
10/10

Basement Gas Fireplace Install

Jason installed our fireplace in our basement. We recommended him to our friends. Jason said he would be at our house at a certain time. He showed up on time and he was very friendly and professional had our fireplace installed and we enjoyed it every night since. Highly recommend Edmonton Fireplaces .Thanks Jason

Margaret Hedlund

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Margaret,
Glad to hear you are satisfied with your new basement gas fireplace.I try to take pride in every aspect of my business whether it's installations inspections or fireplace service.I know you will be enjoying this unit for years to come.Thanks you for taking the time to write this review and for trusting Edmonton Fireplaces.
Thank you for your business!!
Jason

Pat in Edmonton
Pat in Edmonton
1 review Edmonton, AB
10/10

Service

I was having a problem trying to keep the pilot light going on my Instaflame gas fireplace. I called Jason after business hours explaining what was going on. No problem,he would come right out to take a look. I was really worried knowing the fireplace was older that it could not be fixed, and dreaded how much this could cost. Jason was very knowledgeable, fixed the fireplace, did a full service and cleaning. The fireplace works perfectly, probably better than in the past, looks brand new, and I am 100% satisfied with Edmonton Fireplaces. Would highly recommend Jason and Edmonton Fireplaces for a new fireplace or service. "Thank You Jason"

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Pat,
I understand how important it is to provide outstanding service to all my customers.Most people don't realize that every gas appliance should be serviced annually.Glad to hear you are satisfied with the service provided.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.
Thank you for your business!!
Regards
Jason

Manley Irvine in Edmonton
Manley Irvine in Edmonton
1 review Edmonton, AB
10/10

Excellent work done on a fireplace tear out!!!!

Edmonton Fireplaces Review:
5/5
My wife and I were renovating the main floor of our house, and had a gas fireplace in the living room but it was already 8 years old and looked dated. We wanted to have it replaced with a newer model and called around for quotes. Jason at Edmonton Fireplaces was one of the companies we called. Jason was quick to come and look at the fireplace in person, and offered us helpful suggestions and cost effective options for replacing the existing unit. When we decided to proceed with the work he gave us a removal/install date and kept his word and showed up exactly when he said he would. This is nice to see in a tradesperson as we were on a fixed schedule. He went over and above what was required and worked closely with us to make sure we got exactly what we wanted. We couldn't be happier with the result and would recommend Jason and Edmonton Fireplace's to anyone looking to update an existing fireplace, have a new fireplace installed or have their current fireplace serviced.

Approximate cost of services:
$3,150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Manley,
Happy to hear you are satisfied with the services provided.It's always nice to hear my customers feed back and know you will be enjoying your new fireplace for years to come.I look forward on seeing your fireplace finished in the stone that you showed me and I hope you will add a picture of the finished product.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.Thank you for your business!!!
Regards
Jason

Franca in Saint Albert
Franca in Saint Albert
3 reviews St. Albert, AB
10/10

Fireplaces

Jason C from Edmonton fireplaces was awesome! He explained in detail what he was going to do, he was on time and very neat. I strongly reccamend Jason if your looking for quality work. When he was done, my fireplace looked amazing with a added remote and a new fan.

Approximate cost of services:
$525.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Franca,
Glad to hear you are satisfied with the service provided.Its always nice to hear my customers feed back and I know you will be enjoying your gas fireplace look and new thermostat remote this winter. Thanks for taking the time to write this review and for trusting Edmonton Fireplaces.
Regards
Jason

Margaret in Parkland County
Margaret in Parkland County
1 review Stony Plain, AB
10/10

Fireplace repairs

Jason Chaba , has performed repairs on my fireplace in the past and I always receive exceptional service. He provides a thorough cleaning and touch up on every call leaving my fireplace looking brand new. He waived a 2nd service call charge when another part failed a few weeks later which was in no way related to the first callout.
I HIGHLY recommend him for any fireplace concerns or new installations!

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Hi Margaret,
Happy to hear you are satisfied with the service provided.I know in the perfect world everything lasts forever but in reality mechanical parts fail and without any warning.I always provide a one year warranty on my work minus the parts of course. Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.
Regards
Jason

Ashley in Edmonton
Ashley in Edmonton
1 review Lloydminster, AB
10/10

Excellent quality service

I am so happy with my 2 indoor fireplaces and my outdoor gas fireplace! Jason is so professional, and does great quality work! Jason installed the outdoor one and I couldn't be happier with the result! I got my indoor ones serviced by him and I was so impressed with how they looked brand new after and am happy to say they work perfectly now!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi Ashley,
Glad to hear you are satisfied the service provided.I know you will be enjoying your fireplaces now that they are wired properly and will now work every time ,and of course the addition of the fan kits in your fireplaces to move the heat into the room .I also know you will be enjoying your outdoor great room fire table on your deck as I use mine all the time.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.
Regards Jason

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Edmonton Fireplaces

For 20 years, Edmonton Fireplaces has been helping Edmontonians enjoy the beauty and comfort of natural wood, efficient gas, and stylish electric fireplaces. We’re fully certified by Wood Energy Technology Transfer (WETT), a non-profit training and education association dedicated to promoting the safe and effective use of wood burning fireplaces, and licensed gas fitters for gas units. What’s more, we’ve built a strong network of relationships with leading suppliers and name-brand fireplace manufacturers to bring our clients the best in wood, gas, and electric fireplaces. Offering a range of fireplaces and inserts from both Canadian and international manufacturers, we pride ourselves on providing best in standalone and insert fireplaces, and will be happy to find you the exact fireplace or accessory to fit your home’s individual needs. We also provide a complete suite of fireplace repair, maintenance, and inspection services, helping with residential renovations, commercial jobs, and new home construction. Locally owned and operated since 1996, Edmonton Fireplaces continues to help keep Edmonton cozy. Find out for yourself—contact us today!

CATEGORIES
Fireplaces
SERVICES
Installation, Maintenance, and Repair
STYLES
Electric, Gas and Wood Burning Fireplaces
WEBSITE
http://www.edmontonfireplaces.com
YEAR ESTABLISHED
1996
LICENSES
Wood Energy Technology Transfer (WETT)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.