Ralph and his team did an exceptional job on upgrading my laminate floors in my condo. It is 6 months after project completion and so far I am pleased. There was a hiccup in the scheduling of the install date (misunderstanding between Ralph and me) so I would recommend that you have confirmation in writing from both parties on the exact date of completion to avoid any scheduling delays. The only other minor annoyance was that there was a small section where I did not need baseboards replaced (because it would be covered by a built-in unit later), but that also got lost in communication and I ended up paying for materials that I ultimately didn't need. I have since recommended Focus on Flooring to my parents who are also very happy with the quality of service provided. I will definitely call them again in the future for any flooring needs.