Premier Stairs And Floors Inc.

Floor Laying & Refinishing
Mississauga ON L5A 3C1
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Floor Laying & Refinishing
Premier Stairs And Floors Inc.
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89%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Premier Stairs And Floors Inc.

Average customer rating:
9.7 10 (91 reviews)

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Shopillion in Mississauga
Shopillion in Mississauga
3 reviews Kitchener, ON
10/10

Beautiful custom stain on oak

We met Peter in 2015 - he came by and gave us an estimate and shared information about his process with us. He emailed the exact quote to us, patiently answered many of our queries over a period of months and when we finally decided to go ahead, he scheduled it weeks in advance giving us enough time to relocate our furniture , etc. He stuck to his dates and in febuary 2016, he completed the staining in a timely manner.
The old, tired oak flooring was beautifully stained to the precise color that we decided on and to this day (almost 4 years later), we receive compliments about how beautiful our flooring is. Total area that was stained: 500sqft.

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Company Response

Thanks a lot for the positive words. Really appreciate the great feedback.

Stephen P.
Stephen P.
0 reviews Toronto, ON
10/10

Flooring, stairs and railings

Premiere Stairs and Floors have provided their services on multiple projects for me. Everything from sand in place, engineered and pre-finished flooring to glass, custom metal and wood railings and guards as well as a multitude of stair designs. They have strived and succeeded in providing a product that stands up to even the keenest eye.

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Company Response

Stephen thanks for taking the time to write this review for us. Been a great 2019 and looking forward to an even better 2020.

Wood
Wood
0 reviews Oakville, ON
10/10

Staircase and Railings

Premier Stairs and Floors did an exceptional job on one of my Custom Homes for a client in Oakville. They were in charge of the main stair case as well as the railings and they executed the vision perfectly. With easy coordination, I was able to set up meetings with Peter directly on site with the client to ensure that all parties were on the same page and the clients was going to get exactly what they imagined.
All in all Premier is a great company to work with and they truly care about giving you that spectacular staircase, railing and floor you've always dreamed of.

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Company Response

Hey Mike,
We really appreciate working with you and every one on the team. This one came out great and we're excited for many more.

JSA
JSA
0 reviews Toronto, ON
10/10

1st and 2nd floor hardwood installation

Amazing company and everyone I had the pleasure of working with was truly amazing. Professional and pays attention to detail!

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Company Response

Joe thanks a lot for writing the review for us. We love working with you and every one on the team. An incredible PM delivering an amazing product makes our job that much easier.

joeybiasucci
joeybiasucci
0 reviews Toronto, ON
10/10

Stairs

Premier was contracted to produce a difficult radius set of stairs for a client and did an amazing job - client was very happy.

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Company Response

Mr Joey, pleasure working with you as always. Appreciate you taking the time to get this up for us. Thanks man!

Shemina Keshvani from York
Shemina Keshvani from York
4 reviews York, ON
10/10

Floors, Stairs and Railings

Peter and his team are amazing! Super responsive, very competitive in pricing and the quality of materials and workmanship are outstanding. I asked Peter for multiple quotes on different flooring options which he provided without hesitation. He answered all my calls and finished the floors exactly as I wanted. He even responded to my texts when he was on vacation in Poland! Thanks Peter and team for everything!

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Company Response

Shemina you're the best. From start to finish myself and the whole team really enjoyed working with you. Call me when the place is all done! Need to come by and check it out. Thanks again.

michael
michael
1 review Mississauga, ON
10/10

Stair Refinishing

At first I was worried about refinishing my stairs because of the mess it would make, but Peter and his team managed to make my stairs look brand new without a big mess — could not be more satisfied with the results and highly recommend this team for any stair building or refinishing projects!

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Company Response

Thank you so much for the kind words Mike. Please working with you on this one.

mroes in Mississauga
mroes in Mississauga
1 review Mississauga, ON
2/10

Stairs, flooring, baseboard and trim

We had Peter and his 1 man crew come in and complete our flooring (whole upstairs and main flooring), stairs and all our baseboard and trim, included the “chaulking” done. We paid an outrageous amount of money for this job to completed and you tell me if it was worth that amount. Not to mention his contractor decided to cut all the flooring and baseboards inside our home while I was 7 months pregnant and had children living there. It was the middle of summer and
could have had the decency to cut outside. Dust was flying everywhere.

Edit to respond: I’m not sure where you think we’d be living for over a month?? This was our home... my 10 year old son would need to attend school. Yes, both my husband and I work, so we were not home during the day but we work a 9-5 day and we’re home every weekend even though we would try to go out every day to give your 1 man some space to work. It’s hilarious you can tell me that no one lived there because we never saw you. You only came when we had a complaint. And yes I was 7 months pregnant when this job was being done. You can keep telling yourself that this was a perfect job “other then the chaulking” but you can clearly see in pictures that this was not a perfect job. When you pay this much money for flooring and stairs to be completed, you’d except perfection. In our case, we got dooped. Like look at the heat register, it would have taken your partner 1 minute to cut another piece but clearly this is the botch work, you say is quality. This is many of the flaws we found, that were hidden from us.

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Company Response

Hey Michelle, thanks for writing this review. We completed this project for you in the summer of 2017. I will address all of the points above and add some of our own.
1. With regards to cutting inside the house - that is correct, we set up our tools in one bedroom and used that one space to cut through out the project. This was never an issue until now. There was no kids or any one living inside the house as there was a few weeks that was allocated for construction.
2. There was a team of people working on your property and not just one person. Installer, re finishing team, stair install team, painters, etc. This is going back a while now but there was at least 7-8 people who worked on your place.
3. Loose shoes on spindles - it is possible we could have missed a couple of screws when fastening the shoes. We would have been happy to come out and tighten them up for you.
4. The major issue on this project arose when there was some caulking left on the walls above the baseboards once everything else was complete. Totally agreed that it was our fault , you asked for a discount for the inconvenience and we happily agreed to one.
Everything above being said we are quite disappointed by the review. Reading the almost 80 reviews we have up on HomeStars we do always try our best to ensure our clients enjoy their experience working with the whole Premier team. Sometimes issues do arise but we are always happy to address them quickly and professionally. You still have our contact info, please feel free to reach out to us any time and I'd still be happy to schedule in a time to address whatever it is you're not completely satisfied with on your stairs.

Private User
Private User
Private User reviews Toronto, ON
10/10

Hardwood Stairs

We are SO happy with our new stairs! Corey and Peter were a great sales team and very professional and the craftsmanship...beautiful! It completely transformed our home and we are so happy we went with Premier :) :) :) :) Beautiful

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Company Response

Thank you so much for the kind words. We are happy that you are delighted with your new stairs, and enjoyed your experience with Premier. :)

Vertex C.
Vertex C.
1 review Mississauga, ON
10/10

Stairs and floors

Excellent quality of work, quality materials used. Excellent service. Work was completed in a timely manner.

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Company Response

Chris my man! Appreciate the kind words. Hope you, Ashleigh, and the newest addition to the family love the stairs and floors for years to come. Thanks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Stairs And Floors Inc.

Premier Stairs and Floors Inc provides a complete start to finish solution for your flooring and staircase needs. Whether you are looking to refinish an existing floor or staircase or install something completely new please give us a call. I would be happy to set up an in house consultation to review the project and come up with the best recommendations.

CATEGORIES
Floor Laying & Refinishing and Stair Builders
WEBSITE
https://www.premierstairs.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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