Tron Electrical & Lighting Automation

Electricians
Toronto ON M2P 1H7
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Tron Electrical & Lighting Automation
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96%

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Reviews for Tron Electrical & Lighting Automation

Average customer rating:
9.7 10 (173 reviews)

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Greg in Toronto
Greg in Toronto
0 reviews Toronto, ON
0/10

Started with one problem, finished with two

I hired Tron because five of my outlets stopped working. They fixed the outlets by putting them on a different circuit. This circuit was tied to a master light switch near my front door. They knew about the switch but did this quick fix anyway, so now my smart TV, router, cable box are all reset whenever I leave the house. On top of that, while they were testing the fuses, another outlet blew out. They promised to get back to me but ultimately blew me off and I paid another electrician to fix both of the new problems, tripling the total cost.

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Company Response

Hi Greg,

Sorry to hear you were disappointed in the service you received, however I would like to address the complaints you have made against us.

The technician was not made aware about the master switch at any time. We were made aware of this after the fact, and called and offered to rectify the situation, but you also wanted us to repair a faulty outdoor outlet at no charge, which we did not go anywhere near during our visit. If you wanted us to repair the original problem we were willing to do so, however we do not think it's fair to add additional repairs at no charge to the scope.

It's unfortunate it had to end up like this, but we only think it's fair that people hear both sides of the story.

Christine
Christine
1 review Toronto, ON
1/10

Light switch and wall outlets

On three different occasions, a technician failed to show up. No effort had been made to reschedule the visit. Very disappointing, as the initial service and price were very good.

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Company Response

Hello Christine, thank-you for taking the time to share your experience with Homestars, and we are glad to hear you were happy with our services-Team Tron

Private User
Private User
Private User reviews Toronto, ON
10/10

Electrical fixture replacement and repairs

Tron was able to send someone to my house the next day to provide us with an estimate - a number of our lights stopped working at the same time. They were then able to schedule two people to come in to do the repairs. They were able to resolve the problem, which included replacing some pot lights. Their suggestions for the new pot lights were great, and we now have more light! They were very tidy and careful of the walls and floor, and if we need assistance with electrical work again we would call them.

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Company Response

Thank-you for taking the time to write us a review, and we are glad you were happy with our suggestions! Team Tron

Mark in Toronto
Mark in Toronto
4 reviews Toronto, ON
10/10

Install Tesla car wall charger

Tron was accommodating and very quick to respond. I had an estimate the next day, installation the day after. Clean, professional work that passed inspection without a hitch. Pricey. but quality work I can trust.

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Company Response

Hello Mark, thank you for taking the time to give us a review. If you need anything in the future, please reach out to us. Team Tron

ArleneMCG in Toronto
ArleneMCG in Toronto
1 review Fergus, ON
10/10

Light installation

I would highly recommend Tron, great to work with, professional, reliable and extremely capable. Excellent..

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Company Response

Hi Arlene, thank-you for your kind words, it was a pleasure working with you! Team Tron

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace fuse box with breakers and update wall switches throughout house

The electricians from Tron were on time and carried out all the work quickly and efficiently, clearing away all debris. They did an excellent job.
Their office staff kept me informed regarding timing and procedures, liaising with Hydro and the ESA inspector.
I have used Tron in the past for other smaller jobs and was equally impressed.

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Company Response

Good Morning, Thank-you for your continued support, and thank you for taking the time to give us your feedback on our technicians. Team Tron

Private User
Private User
Private User reviews Toronto, ON
9/10

Updated wiring

Had some rewiring done in two rooms and had potlights installed. The two Joes were professional and did excellent work!

L.S. from Toronto

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Company Response

Dear L.S, Thank you for your review, and we are very happy that you are pleased with our services! Team Tron

Michelle
Michelle
2 reviews Toronto, ON
10/10

Backyard lighting and electrical mystery

We have long wanted to light up our backyard landscaping around the pool and sort out why our pool house electrical wasn’t working. We got several quotes and found Tron electrical was offering the most value for money. We found the whole process was friendly, organized and efficient. The team was quick with quotes & invoices and happy to adapt as we decided to add more lighting than originally planned. Joe and his colleague worked very hard in the extreme heat and at times torrential rain. Along with the beautiful landscape lighting, they figured out our pool house lights weren’t working because the line had been cut (by the man who fixed our fence). Plus Joe offered to hide an unsightly outlet near our dining table. He went above and beyond. Very happy with their work and loved their professionalism and organization (amid a pandemic).

1 of 1 people found this review helpful.
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Company Response

Good Morning Michelle, thank you for your kind words and review, we appreciate it, and remember our work is guaranteed for one year. We hope to work with you again in the future. Team Tron

Private User
Private User
Private User reviews Toronto, ON
9/10

Resolved Ceiling Light Wiring Issue

Could not figure out how to install a new ceiling light when the ceiling electrical box contained wires for a smoke detector. Everything I tried either did not work or the light was on regardless of the on/off switch.
Tron Electrical and Lighting Automation quickly responded to my request for service and sent an electrician within the same day. The electrician that they sent was courteous and very professional.

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Company Response

Thank-you for taking the time to give us your feedback. Tron technicians take pride in their work, and we look forward to working with you again in the future. Team Tron

Private User
Private User
Private User reviews Mississauga, ON
10/10

Garden lighting

The end results are spectacular lighting effect in both front and back yards, took out all the old lights, then put in their product, big difference.
Great job

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Company Response

Thank you for sharing your experience with us. Landscape lighting is one of our specialities, thank you again for using Tron for your outdoor project! Team Tron

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tron Electrical & Lighting Automation

Tron Electric & Lighting Automation has been operating in the GTA Since 1972. It is a family owned and operated business with impeccable reputation within the Home Improvements industry on quality and customer service. We specialize in Residential Homes, Lutron Lighting Automation systems, Back Up Generators, Replacing Knob and Tube wiring, Overhead Hydro Service changes, Electrical Panel changes/upgrades, Structured wiring, Surge Protection/Transient Voltage Surge Suppressor, and Lutron Automated Window Treatments/shading.
We do have a promotion currently running! We are installing the full array of RING Video Doorbell System for added safety and security. Please contact Tron electric for all the details.

CATEGORIES
Electricians, Condominium Renovations, and Kitchen Planning & Renovation
PRODUCTS
Lutron , Leviton, Generac, Somfy, Broan, Philips,
SERVICES
Electrical installation, Home Automation, Electric Repair, Service Upgrades, Back Up Generators
BRANDS
Lutron, Generac,Levitan
SPECIALITIES
Residential Homes, Lutron Lighting Automation Systems, Home Backup Generators,Electrical Repair, Upgrades, Renovation, Lutron Window Shades
WEBSITE
https://tronelectrical.com/
YEAR ESTABLISHED
1972
NUMBER OF EMPLOYEES
26
RETURN POLICY
1 year warranty
PAYMENT METHOD
COD, Check, All Major Credit Cards
LICENSES
Electrical Licence -309A
MEMBERSHIPS
April 2016
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$89
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.