Twintech Heating & Cooling

Heating & Air Conditioning
Pickering ON L1V 6W9
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Twintech Heating & Cooling
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99%

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Reviews for Twintech Heating & Cooling

Average customer rating:
9.9 10 (121 reviews)

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Angela
Angela
10 reviews Ajax, ON
10/10

Furnace replacement

Twintech Heating & Cooling Inc. came in and replaced my 39 year old furnace with a beautiful Napoleon variable high efficiency furnace! Their work was efficient and professional and they were a pleasure to deal with, from sales to installation! I would highly recommend them.

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Company Response

Thank you Angela for your review. Not only does Napoleon make the best looking furnaces and ACs available today. But there also extremely reliable and made in Canada. All backed by Napoleon's 10 year parts warranty! Regards "The TWINTECH Team"

Linda
Linda
1 review Whitby, ON
10/10

Purchase and installation of a new air conditioning unit.

I chose TwinTech because they installed my new furnace a few years ago and did a great job. When they installed my new A/C, they replaced all parts -- the copper pipes, the housing on top of the furnace and the wiring. (Apparently, the wiring for my old A/C was insufficient.) Their pricing was competitive. The sales representative came to see me within a few hours of my call. My new A/C was installed a few days later and I couldn't be happier with Twintech's professionalism and work. I would recommend TwinTech to any homeowner.

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Company Response

Thank you Linda for your review. We appreciate when our customers think highly enough of our company that they call us back when they need to upgrade their older HVAC equipment. We are very lucky to have a loyal customer like you!
Kind Regards "the TWINTECH TEAM"

Taresh
Taresh
1 review Pickering, ON
10/10

AC & Furnace

Twintech replaced our aging +20 yrs old Furnace & AC with the variable high efficiency Napoleon Furnace matched with the Goodman AC.
Sales guy ,Dave was great, gave a no pressure estimate, explained about the Government Rebate program which they took care of completely including arranging the home energy audit.
On the scheduled day Greg and his team arrived on time, did a great job and completed the same day , extremely professional and courteous, cleaned up everything , tested the system, Greg took his time to explain the setup.
Very impressed with the Napoleon Furnace 9600 which did a great job in maintaining a comfortable temperature last winter and now with the hot weather the Goodman AC cooled the house in much less time than the old AC unit could ever.
From start to finish Twintech were great and have no hesitation in recommending them 100%.

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Company Response

Wow what a great review, Thank You Taresh. Any HVAC company can sell reliable high end equipment but it has to be installed right and setup correctly according to original manufactures specifications. Our installers take the extra time to check the AC units for any potential leaks by doing a complete vacuum test. We also check each individual AC that we install to see if the factory has put in the right amount of refrigerant; if not we put in extra refrigerant to bring it back to the original factory specifications.

So why does TWINTECH take the extra time to do installations correctly? It's simply, HVAC equipment that is setup right will provide our customer's many years of trouble free service! Highest Regards "From the TWINTECH TEAM"

JLH
JLH
3 reviews Oshawa, ON
10/10

New furnace ...and gas bbq line.

Imagine, it's 5 minutes after the midnight countdown New Year's eve and the furnace quits. We called TwinTech fully expecting to leave a message and actually spoke with Greg, one of the owners! We had an immediate repair early the next morning & a new furnace within the week. We have entrusted TwinTech with all our home HVAC service needs for over 6 years. That's why this week with an opportunity to purchase a new BBQ, we called them 1st to see about a gas line install. It's chicken on the grill tonight!

They are efficient, reliable, honest, hard working, and -- attentive is an understatement.

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Company Response

Thank you for your kind review. Greg & Grant are hands on owners who really care about the needs of their customer's. For over 30 years the twins brothers have been supplying Durham homeowners with fast, efficient and reliable 24 hour customer service. We are extremely lucky to have you as loyal customer! Thank You Again for choosing TWINTECH!

Y. M.
Y. M.
2 reviews Pickering, ON
10/10

New furnace purchase

Dave from TwinTech was very knowledgeable, professional and thorough in the buying process. He helped us to identify the best furnace for our home and our budget. When we needed a new filter a year later and seemed to have a problem finding the right one, I called Dave up and he delivered a filter to me the next day! The cost was on par with other retailers, but it was this unexpected personal service that really was impressive.
The furnace? Works like a charm.

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Company Response

Thank you for submitting such a positive review. We are a company that still believes in "Old fashion personal customer service" Our customer's mean everything to us. Regards " The TWINTECH TEAM"

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner installation

The Twintech team did an excellent job installing our new Goodman air conditioner. They were polite and professional. Greg was knowledgeable and clearly experienced. Thank you Twintech for bringing our cooling system up to current regulations. Job well done!

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Company Response

Thank you for choosing twintech we do appreciate your business. We hope you enjoy your new air conditioner and have years of trouble-free operation. But it's certainly good to know that if you have any issues you have a complete worry free 10-year parts and labor warranty should you need it. Highest Regards the TWINTECH TEAM

Peter Buck
Peter Buck
2 reviews Pickering, ON
10/10

New Furnace

Very satisified with service from Twintech , beginning with all the information provided by Dave , which helped make the decision much easier . Installation was very smooth & done on time as promised & cleanup was well done . Would definitely recommend this company & use them again for any future needs . Well done .

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Company Response

Thanks very much Peter for your review. The new Napoleon 96% variable is an excellent choice and it's made in Barrie, Ontario Canada. Kind Regards the TWINTECH TEAM

Curtis
Curtis
2 reviews Ajax, ON
10/10

Furnace, air conditioner, hot water tank, dryer gas line

Wonderful customer service, starting from the job quote (Dave), to the clean install, to the follow-up. Twintech is a small company which installed my Napoleon furnace, A/C, John Wood tank, and ran the line for my gas dryer. The installation was completed as promised in one day. The work area was kept very clean, and they even took care of my old rental tank. The professionalism and wonderful customer service is second to none. They completed all of my rebate paperwork, and now I'm getting $2000 back! You will not be disappointed if you hire this company for your project.

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Company Response

Thank you for your kind words about your experience with TWINTECH Heating. There are many steps that our installation team must follow to ensure that the Napoleon furnace & A/C and the John Wood hot water tank that you purchased are installed correctly in accordance to all manufactures specs and to all Technical
Standards and Safety Authority (TSSA) codes. Highest Regards The "TWINTECH Team"

george polychronis from Whitby
george polychronis from Whitby
1 review Whitby, ON
10/10

Furnace install tankless water heater

Had a great experience with this company. Great price and great customer service.
You wont be disappointed with twintech.
Discussed the job with Greg while he was installing who was extremely informative and obviously enjoys the work he does.

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Company Response

Thanks George, we appreciate your honest reply. The Goodman furnace and Navien tankless water heater are both very high quality products and are exceptionally reliable. It's now been over 30 years that Greg and Grant have been in the heating and cooling industry and are both extremely knowledgeable and passionate about their work. Kind Regards the "TWINTECH Team"

Roy in Pickering
Roy in Pickering
1 review Simcoe County, ON
10/10

Heating and Air Conditioning

I was referred to Twintech by a neighbour and was not disappointed. Not only was the customer service excellent their workmanship was second to none. Greg and Grant work extremely clean covering the pathway to the furnace room, labelling the essential parts, left the area spotless and were efficient. They cleaned up the mess left by the previous installers (wiring, improperly installed AC coil, and gaps in venting etc). They also ran through the operation of the new furnace and gave me some maintenance tips. Greg and Grant are professional and all around good guys. I will definitely recommend their service to anyone without hesitation.

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Company Response

Thanks Roy for your review. Having our customer's refer us to a neighbour, friend or family member is really important to us. It shows us that we are doing all the right things. From the initial sales call through the installation process we never forget that our success is based on offering excellent customer service every step of the way. You will never be disappointed in choosing TWINTECH Heating & Cooling for all your HVAC needs. Kind Regards the "TWINTECH Team"

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Twintech Heating & Cooling

TWINTECH is a full-service HVAC care and maintenance provider located in Pickering, Ontario and servicing Ajax, Pickering, Whitby, Oshawa and the Greater Toronto Area. The company is owned and operated by Grant and Greg Dainty, third generation HVAC technicians.
Over the years, TWINTECH has developed an outstanding reputation for both the quality of our installations and high level of customer service in the Greater Toronto Area and surrounding areas.
TWINTECH recognizes the need for crucial preventative maintenance and repair of residential HVAC systems, and as a result, our company has gone to great lengths to bring together a highly trained service team whom our customers can count on during any heating and air conditioning emergency.
As a TWINTECH customer, you can rest assured that with any visit to your home comes with friendly, professional service and over 30 years of reliable, knowledgeable expertise.

Our History
Grant and Greg owe their business prowess to their grandfather, Tom Rodman, who perfected his skills in the sheet metal trade while working at the General Motor's plant in Oshawa before founding his own business, Rodman Sheet Metal, in 1949, during a time when sheet metal fittings were still produced by hand. Tom and his staff are responsible for the installation of hundreds of oil furnaces and duct systems in homes that were built across Ajax, Pickering, Whitby and Oshawa during the 1950s and 60s. Rodman Sheet Metal was eventually renamed to Rodman Heating.
In 1972, Greg and Grant's father, Ron Dainty, a certified Tool & Die Maker, joined the Rodman Heating team as a sheet metal apprentice. Ron expanded his skill set to include an expertise in oil and natural gas furnaces and central air conditioning. By 1975, Tom was ready to retire his tool belt, and handed the reigns of the business over to Ron. Under Ron's leadership, the company was once again re-branded, this time to reflect their new service offerings – Rodman Heating & Air Condition
Curious as youngsters, Greg and Grant grew up immersed in the family business. During the late 70s, they worked part time as summer students alongside their father. After graduating from college, the twins both took on full-time roles in family business, taking advantage of hands on learning in every aspect of the heating and cooling business. From the sweat and toil of the sheet metal shop producing custom duct work by hand, to the installing furnaces and air conditioners, to answering the phones and going on late-night service calls, they could do it all.
When it was Ron's turn to retire and sell the business, Grant and Greg decided to translate their hands-on experience into a successful brand of their own, and so TWINTECH was born.
With over 30 years of experience under their belts and an unparalleled reputation for delivering superior service, TWINTECH has been able to develop and maintain the long-term customer relationships that make them the envy of the industry.

CATEGORIES
Heating & Air Conditioning
SERVICES
Furnace Ac Hot Water Heaters Gas Lines GAS Fireplaces Duct Work Maintenence
BRANDS
Authorized Manufactured Dealers
SPECIALITIES
When you call for a service- the call goes straight to a technician! We're proud of our exceptional customer service.
WEBSITE
http://twintechheating.ca
YEAR ESTABLISHED
1994
PAYMENT METHOD
Credit Card, e-transfer, Cash and e-transfer
LICENSES
Natural, Gas-Fitter, AC Mechanics and Sheet Metal Mechanics Licenses
MEMBERSHIPS
TSSA & ESA, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years on Parts and Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.