Choice Fitness Repair

Electronic Repairs
Toronto ON M9V 4P5
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Electronic Repairs
Choice Fitness Repair
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88%

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Reviews by rating (past 12 months)

Reviews for Choice Fitness Repair

Average customer rating:
9.5 10 (49 reviews)

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Elliott in Toronto
Elliott in Toronto
2 reviews Toronto, ON
10/10

Elliptical installation

Kevin was really professional so much so, that he worked on a similar task with my sister the following week. Colten helped me out and he was great. Both of us were really happy with the work that was done and more importantly, the elliptical works great. Thank you!

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

thanks so much Elliot. we do our best to please.

Jia in Milton
Jia in Milton
2 reviews Milton, ON
10/10

Treadmill installation

I reached out to Kevin because I needed my treadmill installed. He was prompt in responding to my inquiry and his team immediately reached out to setup the appointment. The guys are super professional and courteous and I’m very happy that I got them to help me setup my new treadmill.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

thank you Jia. we try our best to help as quick as possible.

Private User
Private User
Private User reviews Toronto, ON
10/10

Sole Treadmill install and setup

Called Kevin to transport and install my new sole tread mill. This machine is a beast and weights over 300 lbs. Colten arrived with a helper and brought it downstairs very carefully and assembled it in less than an hour. Great service and very personable crew. They have my business going forward! Dan from Toronto

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
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Company Response

thanks so much Dan. It is nice to have a couple guys I can count on right now.

Mike in Toronto
Mike in Toronto
0 reviews Toronto, ON
10/10

Good Stuff!!

Kevin's contractor from Choice, came and repaired our treadmill and they also (at no charge) looked at my Elliptical and were able to get the proper parts for it. I found them very polite friendly and very knowledgeable. It was a treat working with them. Would def have them back.

Approximate cost of services:
$85.00
1 of 1 people found this review helpful.
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Company Response

thanks Mike. if the equipment is there we will look at it, and usually for no charge. unless it is a tough issue and a tough machine to work on. lol

Chris in Whitby
Chris in Whitby
4 reviews Whitby, ON
10/10

Lightning Quick Service for Treadmill

Reached out to Kevin who responded very quickly and in less than 24 hours, I had a very capable tech onsite (Colten) who got the the job done efficiently...very happy with the overall service!

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

thanks so much Chris. Colten is great and it is nice to have someone I can count on right now as I go through a rough time with some things.

CChristina in Etobicoke
CChristina in Etobicoke
2 reviews Toronto, ON
2/10

Dissapointed

Unfortunately my experience with Kevin and his partner Chris was disappointing. After several back and forth conversations and a partial repair I am out more than $200 and have a machine that isn’t fully functional. Kevin promised a visit this past Monday and I have yet to see or hear from him.

Approximate cost of services:
$200.00
0 of 2 people found this review helpful.
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Company Response

honestly....I am not sure who this is. I had nothing booked this past Monday (and didn't book due to the Superbowl being on the night before), I don't charge $200.00 for any repair calls at all and definitely not sure who a Christina in Etobicoke is. If you could kindly email me I can get to the bottom of this and we can make it better but this sounds like a made up review from a competitor, which I have had before or a disgruntled contractor that i let go on this very day. Now Homestars wont do anything about it....so I am stuck with this fraudulent scribble.

This is a made up review from a competitor and I believe I know who it is. They did this to another Repair company as well.

They cannot get their own good reviews so they drop these on people. really professional!!

pennyg in Etobicoke
pennyg in Etobicoke
1 review Toronto, ON
10/10

Great Service!

I needed my treadmill fixed and found Kevin by searching online. He was able to diagnose my problem via email and a photograph (the front roll bar broke) and gave me the info to call and order the part I needed. Once I received the part I made arrangements for Kevin to install it. He arrived right on time, fixed my treadmill promptly, gave it a tune up and gave me great advice. I didn't know how noisy it was until after it was repaired. Kevin did a great job, he is very knowledgeable, courteous and quick at both responding to emails and getting the job done. I highly recommend Kevin for all your fitness repairs.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

thanks Penny. we try to get the job done. and if a 1rst call diagnostic can be avoided through pics and video...so be it. glad we were able to help.

joe in Toronto
joe in Toronto
1 review Toronto, ON
10/10

good job

fast reply. on time. got rid of the noises on my machines and did alot more that i didnt even request. time/hourly not a factor with these guys vs the job to get it done. Highly recommended.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

thank you joe. it was a pleasure to get you going up to par.

Private User
Private User
Private User reviews Toronto, ON

First Review

5/10

treadmill repair

On June 11th I contacted Kevin Oye at Choice Fitness Repair to service my treadmill. Kevin assessed the treadmill and determined that it required a new motor and belt. He requested payment for these components when I placed the order with him on June 24th. He explained that in the past, some customers had unexpectedly cancelled their order after he had already purchased parts for them. Although he assured me that he would have the treadmill "running like new" in two weeks, he had trouble finding the parts and did not schedule a service call to install the new motor and belt until August 29th. He unexpectedly cancelled on the day of that appointment, and cancelled again without notice on the day of two subsequent appointments. Finally on September 4th he made a service call and installed the belt. However, the new motor that he brought was defective. He made an appointment to install another replacement motor on September 18th. He cancelled on the day of that appointment. He rescheduled for October 4th. When I emailed a reminder to him on October 3rd, he replied that he would be coming for sure but might be a little late. He did not show up again! He gave no notice or explanation. I did not hear from Kevin until October 11th when he emailed me to schedule another appointment. Four months have passed and my treadmill is dismantled and does not work.
Very soon after this posting, a technician from Choice Fitness Repair made a service call and installed the motor in my treadmill. It is now working perfectly.

Review has 1 previous version
Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Company Response

this is so uncalled for!!! motor was on back order. not my fault. motor they sent was badly defective. not my fault again. Was very lucky to persuade and to get a new one at all.....since the vendor has been out of business since 2010. This may have been the last 1 in existence in Canada. I have the new motor now and want to install it. missed those last calls due to a family members health. she cant be left alone....and it was alot of spur of the moment happenings. I had to count on others and when they let me down....I had to let down my booked appointments. I also let you know every time...including the last one. not my fault that the email probably went to a junk folder??

anyways...I know you have been waiting and I want to get this done for you.....so please let me know. I have not had an easy time since june with things and am just now trying to get back to normal.

We are seeing you are up and running now. glad we were able to do this for you without the supplier distractions.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Choice Fitness Repair

Choice Fitness Repair is a fully licensed and fully insured small business in the Toronto area.   It is pretty simple what I do…. I repair, assemble, move and install Treadmills, Ellipticals, Home Gyms, Bikes, Steppers, Tread-climbers, Bowflex Max, and just about anything Fitness related
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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