Brand new garage build. Picked their premium door.
The door itself looks great and seems well built. The installation however was not completed properly. The top section does not come to a completely closed position.
Additionally, I opted for the more expensive side mount garage opener (liftmaster). When the door is fully opened, the door remains approximately 6” below the the opening of the framing. When I asked why this was they suggested that that jack (side) openers are restricted in this way, and are not able to fully open. Had this been described, it would not have been the option that I would have picked.
They have said that they will adjust the door, but I am still waiting.