If I could give Closet Town and Adi 11/10 I totally would!!!
I live in a condo with angled walls and in need of much storage space. From when Adi, first came to quote the job to the last finishing touch, the whole experience was excellent, like a well oiled machine!
When he came, he knew exactly what I wanted and made suggestions. I have clear boxes that I needed to store, a stroller and other items. He measured the items and sketched on a pad what I needed. He gave me a quote on the spot. Since, I had gotten three people to quote, he was the first to give me a price, he showed me pictures of what the closets would look like and told me that the installation would take place in two weeks. This was not the case with the other two companies. As soon as I confirmed with him he sent me an invoice with a picture of the sketch and the time frame. Within the two week period, sent me a couple of emails reminders such as "don't forget to book the elevators" and "we'll be there tomorrow morning between 10:00am and 10:30am."
He arrived promptly and completed the job with perfection and quickly. Once there, he adjusted the height to better suit my needs and I truly noted and appreciated that he wanted to please his customers. I have another closet that I will look forward to have done in the fall by Adi. I cannot recommend him and his company more!
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much Anna, I'm extremely glad it all worked as planned.
Thank you again,