We first contacted Justin at Iron Owl to get a quote on a stone paver pathway for the side of the house in Fall of 2019 but he made such a good first impression that we proceeded to significantly expand our project to include a new backyard composite deck. From getting the estimate to completing the job, Justin was super professional, easy to communicate with, and meticulous for details.
He provided a nice visual of computer-generated 3D image to help get feel for the look of the deck, outlined the differences and costs of the various composite products, provided his own personal experience with them, and what would work better for our south-facing, high-sun exposure backyard. Throughout the project, he listened to our ideas, suggested design modifications, and updated the costs in writing to reflect these changes. Any potential challenges with the weather forecast and timelines were also always communicated to us.
Justin is a true craftsman and he and his team were hard workers that were very respectful of our property by always keeping an organized worksite and cleaning it up after every day. He is passionate about his work, always willing to explain how and why he is completing the construction in a certain manner. This passion in the attention to detail which we were able to witness first-hand on a day-to-day basis because we were working from home during the summer. He was also more than willing to share his knowledge and tips with my neighbour who was re-doing his backyard composite deck.
We now have a functional pathway along the side of the house that drains properly and a beautiful new deck and bar that makes spending time in our backyard more enjoyable – especially since we do not have to see paint flaking all the time. We also have confidence and peace of mind knowing we have a high-quality new deck and not have to worry for as long as we own the house. I would highly recommend Justin to anyone looking to improve their outdoor space.